tiger72
SexaT duorP
Premium
join:2001-03-28
Saint Louis, MO
clubs:
 ·T-Mobile US
 ·RoadRunner Cable
| reply to MemphisPCGuy
Re: Well, if your customer service sucks. and you're ranked last
said by MemphisPCGuy  :The real "statistical freak" is the user that switches just because they are unsatisfied, unwilling to make a (usually minimal) sacrifice. Fair nuff.
It's amazing that Sprint is willing to alter its policy and possibly lose customers who don't even hit their caps because they're afraid that they might, and don't want to pay overages... all over 1/2% of their customers.
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"What makes us omniscient? Have we a record of omniscience? ...If we can't persuade nations with comparable values of the merit of our cause, we'd better reexamine our reasoning."
-United States Secretary of Defense (1961-1968) Robert S. McNamara |
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djrobx
join:2000-05-31
Valencia, CA
 ·PHONE POWER
 ·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable
1 edit | said by tiger72 :It's amazing that Sprint is willing to alter its policy and possibly lose customers who don't even hit their caps because they're afraid that they might, and don't want to pay overages... all over 1/2% of their customers. If Verizon and AT&T also have a 5GB cap, Sprint won't lose too many customers over it, because those customers will have nowhere to go without seeing the same limitations.
If such a cap must be instituted, I do like the "two out of three months" rule. With my "traditional" cable broadband access, I have sporadic months where my bandwidth usage is unusually high. |
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