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| said by keyboard5684:Just one problem: UNLIMITED everything was the PR that lured in a good chunk of Sprint customers. A good number of folks will feel short-handed now that a cap is being implemented. Not to mention that Sprint has nothing that will make it stand out from the competition now. The company's in deep enough financial troubles right now and making this kind of move could sink them into deeper troubles. TOO LATE. I strongly advise any customers who they pull this crap with already in contract to head for the exit AND DON'T LET THEM PULL ANY OF THAT EARLY TERMINATION FEE CRAP ON YOU EITHER!!! JUST FOR EVEN MENTIONING THOSE TYPE OF FEES, FOLLOW UP WITH THE REGULAR COMPLAINTS (BETTER BUSINESS BUREAU, FCC, PUBLIC UTILITY COMMISSION, ETC) AND A CLASS ACTION LAWSUIT! Sprint is losing customers hand over fist already. By this time next year, maybe bankruptcy. Customer service leave a bad taste in consumer's mouths for terminating service with Sprint and no doubt you will probably get hung-up on at least once or twice during this process.
Unlimited cell-voice was a desperation move on the industry's part to prevent more and more customers from jumping ship to VOIP over our national Wifi carrier Linksys. If I were Skype, Google or Vonage I'd start turning the screws to the wireless industry with voip over wifi devices and make them dirt cheap right about now, as there is blood in the water with Sprint. Many frustrated cell phone users would love for there to be wifi enabled cell phones but the industry fought this tooth & nail. History has shown what VOIP can do to the landline (POTS) industry.. well, cell phones are the next one on the chopping block.
There may not be many who will ditch cell phones completely for voip right away.. but seeing that $5/gallon for gasoline is doing to customers... I can almost guarantee someone you know is already cutting back on trips they make with their cars/trucks/suv's. The point is, customers can do something about getting gouged. It's YOUR MONEY before you decide to pay it to them.. if they're not doing right by you.. STOP. |