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Forums » Comcast Ramping Up Customer Retention Offers » You can not compete with FIOS
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Canceling with Comcast already a nightmare. »
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yettavr6

join:2004-07-26
Plymouth Meeting, PA

reply to probboy
Re: You can not compete with FIOS

I have to agree, having dealt with both Comcast and FiOS support multiple times, FiOS support (both customer support and technical support) is about the worst there is. Comcast support is much more organized, and you don't have to go through 27 voice recognition prompts ("I'm sorry, i didn't understand that...") and be transferred between 8 different departments before you actually get to talk to someone. Having said that, i will still switch to FiOS when it becomes available soley for the larger and uncompressed HD selection.
to forum · permalink · · 2008-05-28 13:45:38 · Reply to this
Forums » Comcast Ramping Up Customer Retention OffersCanceling with Comcast already a nightmare. »
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