rob_in_chatt
Premium
join:2004-09-17
Chattanooga, TN
 ·Comcast
| game server in ATL, i live in TN, routing thru NYC?????
so what gives comcast techs? my ping to the game server that i play Counter Strike Source on used to be in the single digits.
it has slowly crept upward in the last 4 months, now it is in the mid 70's. i ran a tracert to the server and i go from Chattanooga to Nashville to New York to 2 other locations then to Atlanta.
WHY?!?!?! here is my trace. someone needs to explain this and possibly remedy it before i call the 800 number and really show my ass.
Tracing route to 69.61.45.186 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 7 ms 6 ms c-68-53-216-1.hsd1.tn.comcast.net [68.53.216.1]
3 7 ms 6 ms 6 ms ge-1-37-sr01.crossstreet.tn.chatta.comcast.net [
68.86.191.105]
4 6 ms 6 ms 6 ms te-8-2-ur01.anderson.tn.chatta.comcast.net [68.8
6.190.53]
5 7 ms 10 ms 7 ms te-9-1-ar01.polymer.tn.chatta.comcast.net [68.86
.190.37]
6 14 ms 10 ms 10 ms te-8-3-ar02.nashville.tn.nash.comcast.net [68.85
.232.117]
7 12 ms 10 ms 10 ms po-1-ar01.nashville.tn.nash.comcast.net [68.85.2
32.101]
8 13 ms 12 ms 14 ms te-0-2-0-5-cr01.nashville.tn.ibone.comcast.net [
68.86.90.133]
9 28 ms 28 ms 28 ms pos-0-12-0-0-cr01.newyork.ny.ibone.comcast.net [
68.86.85.21]
10 * * * Request timed out.
11 66 ms 63 ms 64 ms te-1-1-pr01.600wseventh.ca.ibone.comcast.net [68
.86.84.130]
12 65 ms 62 ms 62 ms TenGE13-2.br02.lax04.pccwbtn.net [63.218.51.17]
13 97 ms 226 ms 149 ms globalcompass.ge2-1.br01.atl01.pccwbtn.net [63.2
16.31.134]
14 66 ms 69 ms 92 ms atl1-cust2.112.globalcompass.com [69.61.56.206]
15 66 ms 67 ms 68 ms 69.61.45.186 |
|
odog
Cable Centric Vendor Biased
Premium
join:2001-08-05
Norcross, GA
clubs:
·Comcast
·Metrocast Communic..
 ·Vonage
| you're going back to cali...
11 66 ms 63 ms 64 ms te-1-1-pr01.600wseventh.ca.ibone.comcast.net [68
.86.84.130]
12 65 ms 62 ms 62 ms TenGE13-2.br02.lax04.pccwbtn.net [63.218.51.17]
Looks like the server host peers into PCCW and Comcast only peers with PCCW in LA, albeit with a 10Gig Ethernet interface.
So you're going
You
Chat
Nash
NYC
LA
ATL
Server
|
|
odog
Cable Centric Vendor Biased
Premium
join:2001-08-05
Norcross, GA
clubs:
·Comcast
·Metrocast Communic..
·Vonage
| My traceroute looks like it goes to cali, but I think someone just forgot to update the reverse DNS on the AT&T to Savvis peering point in NYC.
|
|
espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
 ·Embarq
| It appears Comcast also peers with BTN somewhere close to Chicago (hop #6 is a PCCW/BTN access router 6ms from the Chicago core):
|
|
rob_in_chatt
Premium
join:2004-09-17
Chattanooga, TN
·Comcast
| reply to rob_in_chatt
california? what in gods name is comcast thinking? wow i wish they would leave things alone. there is no reason to tamper with routing in this manner. granted, the basic net user probably wont pick up on something like this, but an online game shows any lag present. a web page ping doesnt really matter.
any level3 techs around to explain what is going on? |
|
espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq
| said by rob_in_chatt  :california? what in gods name is comcast thinking? wow i wish they would leave things alone. there is no reason to tamper with routing in this manner. There's no way this is intentional. Comcast has some fairly significant route propagation issues going on right now, as you could probably tell if you've noticed the outage threads. They've got little screwy problems like the Chicago core preferring the Denver core for a Minnesota /17 netblock even though the Roseville, MN aggregation pair is directly connected:
Which should look something more like this:
Either they are running into a code bug on their CRS1 core devices, or they've got a massively hosed BGP route reflector on their network. Either way, the situation is ugly at the moment. |
|
rob_in_chatt
Premium
join:2004-09-17
Chattanooga, TN | reply to rob_in_chatt
it has gotten worse over the last 3 weeks. it crept up to 25, then 30 then it went to 50 and now im hovering around 75ms. i am going ot have other server players run it too so i can see whats going on and where its localized at. |
|
rob_in_chatt
Premium
join:2004-09-17
Chattanooga, TN | reply to rob_in_chatt
bump.
any techs know what is going on? |
|
SargCHG
join:2008-05-28
Midlothian, IL
| reply to rob_in_chatt
Having the same problem here in chicago, our game server is 18 miles away from me yet comcast is routing my data all over north america. This started about 2 weeks ago & has gotten increasingly worse as time has passed. Normally i get a 6 to 10ms ping to this server. On average its 50ms to 100 now. Some members are even closer to the server are getting routed to LA for a 150 to 200 ping to a server thats less then 10 miles from them...
My data is going in most cases more then 1200+ miles to get to services here in chicago. When i called comcast about this they said that this is normal & how the internet works (what) so they sent a truck out anyway (not like they can do anything to help, they are line techs) the guys were great, spent about 20mins on his radio & was repeatedly told that comcast does not have a networking dept & they dont know who manages the routers/switches, & he talked to at least 4 ppl that i know of & his supervisor, nothing they can do, so they said sry & good luck. So it would seem that comcast doesnt think this is a problem & it doesnt seem they are going to do anything about it anytime soon...
Time to call WOW see if i can get them where im at...
C:\>tracert 69.90.113.181
Tracing route to 69.90.113.181 over a maximum of 30 hops
1 1 ms 1 ms 1 ms m0n0wall.cavelan [192.168.1.1]
2 * * * Request timed out.
3 9 ms 11 ms 11 ms ge-2-20-ur01.homewood.il.chicago.comcast.net [68.86.116.253]
4 13 ms 14 ms 14 ms ge-1-3-ar01.mishawaka.in.sbend.comcast.net [68.87.230.234]
5 * * 16 ms te-3-1-ar01.chartford.ct.hartford.comcast.net [68.86.90.58]
6 14 ms 13 ms 14 ms pos-0-3-0-0-cr01.chicago.il.ibone.comcast.net [68.86.90.57]
7 14 ms 14 ms 15 ms 68.86.89.58
8 45 ms 45 ms 43 ms pccwglobal.btn-chi01-core2-equinic.org.gowebman.com [209.8.108.18]
9 46 ms 46 ms 44 ms 69.90.113.181
Trace complete.
C:\>
C:\>tracert www.chicagoshardcoregamers.com
Tracing route to chicagoshardcoregamers.com [216.104.33.102]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms m0n0wall.cavelan [192.168.1.1]
2 * * * Request timed out.
3 10 ms 9 ms 12 ms ge-2-20-ur01.homewood.il.chicago.comcast.net [68.86.116.253]
4 15 ms 12 ms 12 ms po-10-ar01.area4.il.chicago.comcast.net [68.87.229.110]
5 16 ms 15 ms 16 ms te-1-4-ar01.woburn.ma.boston.comcast.net [68.86.90.54]
6 26 ms 16 ms 16 ms pos-0-13-0-0-cr01.chicago.il.ibone.comcast.net [68.86.90.53]
7 18 ms 17 ms 16 ms xe-10-3-0.edge1.Chicago2.Level3.net [4.71.248.9]
8 15 ms 16 ms 18 ms ae-13-51.car3.Chicago1.Level3.net [4.68.101.7]
9 44 ms 16 ms 16 ms 261.xe-0-3-0.cr2.ord1.us.scnet.net [4.71.100.26]
10 * 17 ms 16 ms 216.246.95.243
11 * * * Request timed out.
12 16 ms 16 ms 18 ms 216.104.35.220
13 59 ms 19 ms 17 ms dr00.midphase.com [216.104.32.198]
14 19 ms 18 ms 22 ms esc84.midphase.com [216.104.33.102]
Trace complete.
C:\> |
|
SargCHG
join:2008-05-28
Midlothian, IL | reply to rob_in_chatt
Sry i should have added if your in or around the chicago area & if you wouldnt mind, please post your traces so we can see how bad this really is |
|
CUBS_FAN
Next Year Again..
join:2005-04-28
Chicago, IL
·Comcast
·Vonage
1 edit | reply to SargCHG
I had the same problem with a game server that's in Europe. Before it used to go from a Chicago Level3.net server straight to Washington D.C. My tracert gained 10ms because it went from Chicago to Indianapolis and then into Atlanta then to Washington D.C. I then proceeded to change my IP address and for some reason my routing went back to normal. It seemed the different route and increase of 10ms was tied to the IP address that I had. |
|
SargCHG
join:2008-05-28
Midlothian, IL | i tried releasing & renewing my public ip but i always get the same one. |
|
CUBS_FAN
Next Year Again..
join:2005-04-28
Chicago, IL
·Comcast
·Vonage
| said by SargCHG :i tried releasing & renewing my public ip but i always get the same one. You need to change your NIC's MAC address. Comcast thinks you are a new identity and will issue you a new IP address. |
|
CUBS_FAN
Next Year Again..
join:2005-04-28
Chicago, IL
·Comcast
·Vonage
| reply to rob_in_chatt
216.104.33.102 |
|
|
EG
The wings of love
Premium
join:2006-11-18
Union, NJ
| reply to CUBS_FAN
said by CUBS_FAN :Comcast thinks you are a new identity and will issue you a new IP address. That's not exactly why/how it functions, but the end result is the same regardless. |
|
rob_in_chatt
Premium
join:2004-09-17
Chattanooga, TN
·Comcast
| reply to rob_in_chatt
i just changed my mac adderss (cloned my PCs MAC to the router) and i got a totally new IP addy. there were some small basic changes, but the routing is still the same.
Chatt
Nash
New York
Los Angeles
Atlanta
Server
this is a shame. the tech department needs to step it up and get the routing fixed. i pay way too much f@^#ing money for this problem to be present. |
|
SargCHG
join:2008-05-28
Midlothian, IL
| reply to rob_in_chatt
Yea i just tried plugged the laptop into the cable modem, restarted modem got new ip different from my current one.
Heres the results sry i used neo on the lappy
NeoTrace Trace Version 3.25 Results
Target: 69.90.113.181
Date: 5/29/2008 (Thursday), 7:53:41 PM
Nodes: 9
Node Data
Node Net Reg IP Address Location Node Name
1 - - 24.14.173.209 41.635N, 87.733W cave-vaio
2 - - 0.0.0.0 Unknown No Response
3 1 1 68.86.116.253 41.561N, 87.656W ge-2-20-ur01.homewood.il.chicago.comcast.net
4 2 1 68.87.230.234 41.617N, 86.133W ge-1-3-ar01.mishawaka.in.sbend.comcast.net
5 3 1 68.86.90.54 Boston te-1-4-ar01.woburn.ma.boston.comcast.net
6 4 1 68.86.90.53 Chicago pos-0-13-0-0-cr01.chicago.il.ibone.comcast.net
7 5 - 68.86.89.58 Chicago
8 6 2 209.8.108.18 Los Angeles pccwglobal.btn-chi01-core2-equinic.org.gowebman.com
9 7 - 69.90.113.181 Los Angeles (this on is in chitown but main office is listed in LA)
Packet Data
Node High Low Avg Tot Lost
1 0 0 0 1 0
2 ---- ---- ---- 2 2
3 9 9 9 1 0
4 35 35 35 1 0
5 41 41 41 1 0
6 16 16 16 1 0
7 37 37 37 1 0
8 70 70 70 1 0
9 70 70 70 1 0 |
|
EG
The wings of love
Premium
join:2006-11-18
Union, NJ
| reply to rob_in_chatt
said by rob_in_chatt :there were some small basic changes, but the routing is still the same. Is your new IP addy still on the same subnet as was your previous one ?
Sometimes forcing a change of IP as you have will put you on a different subnet. Typically, this will have more of an effect on one's return path routing (which a forward trace doesn't reveal) rather than one's forward routing path. |
|
CUBS_FAN
Next Year Again..
join:2005-04-28
Chicago, IL
·Comcast
·Vonage
| reply to SargCHG
That's odd that you are jumping from 9ms on hop #3 to 35ms on hop #4.
Hop #4 is Mishawaka South Bend Indiana. Im on the North Side and get a ping of:
9 ms 11 ms 9 ms ge-1-4-ar01.mishawaka.in.sbend.comcast.net [68.87.230.238
Why are you alot higher and living alot closer to Indiana than me?
F.W.I.W here is my tracert
Tracing route to 69.90.113.181 over a maximum of 30 hops
1 1 ms 1 ms 1 ms mygateway1.Motorola [192.168.15.1]
2 * * * Request timed out.
3 11 ms 7 ms 7 ms ge-1-37-ur01.chicago201.il.chicago.comcast.net [68.86.115.21]
4 8 ms 8 ms 7 ms te-8-1-ur02.chicago301.il.chicago.comcast.net [68.87.230.190]
5 8 ms 7 ms 7 ms te-8-3-ur01.chicago301.il.chicago.comcast.net [68.87.230.193]
6 9 ms 11 ms 9 ms ge-1-4-ar01.mishawaka.in.sbend.comcast.net [68.87.230.238]
7 10 ms 11 ms 8 ms te-1-4-ar01.woburn.ma.boston.comcast.net [68.86.90.54]
8 11 ms 12 ms 11 ms pos-0-13-0-0-cr01.chicago.il.ibone.comcast.net [68.86.90.53]
9 18 ms 10 ms 9 ms 68.86.89.58
10 42 ms 40 ms 40 ms pccwglobal.btn-chi01-core2-equinic.org.gowebman.com [209.8.108.18]
11 40 ms 40 ms 40 ms 69.90.113.181
Trace complete. |
|
EG
The wings of love
Premium
join:2006-11-18
Union, NJ | How can one be certain if any of that geolocation information is gospel ? |
|
