jc100
join:2002-04-10
| reply to dberdusco
Re: Well, if your customer service sucks. and you're ranked last
Yep appreciate the heads up. If sprint wants to get rid of my business, they're free to cancel me. I'll tell them to suck my two year contract that gives them about 130 a month and will take my money elsewhere. I'm sure they can eat their ETF as well if they are the ones canceling. Anyhow, we've 5 phones on our family plan, along with extras and sorts. As I said, they get a good 130+ a month from us. I'm sure my ten years of loyalty with sprint can be valued at another company. Time tells if they want to press this issue. As I mentioned before, short of the time we tried another service provider (due to sprint's support and billing being ignorant and messing up our bills for two years), we've stuck by them. However, the evdo was the ONLY reason we didn't stay elsewhere. Now, with this gone, I've got no incentive to be loyal any longer. Let's see what happens and ALLTEL might be my next go. |
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tc1uscg
join:2005-03-09
Saint Clair Shores, MI
| said by jc100  : If sprint wants to get rid of my business, they're free to cancel me. I'll tell them to suck my two year contract that gives them about 130 a month and will take my money elsewhere. OK.. to someone else who will charge you as much if not more and still be capped.. Yep.. smooth move.. that'll show'em.. 
130 bucks for 5 phones. Just wondering.. did you price what you have with AT&T or VZW?  |
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jc100
join:2002-04-10
1 edit | Well got the 80 dollar base plan plus 4 other phones for 10 each for shared minutes. Then got about 15-20 dollars in extras etc etc. Its probably more around 140. I got to pull out the bill to know exactly. I don't without looking. It's basically the point is so everyone can call one another free. Hence the term family plan. It's shared minutes so I can't fathom it being any more on another provider. |
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tc1uscg
join:2005-03-09
Saint Clair Shores, MI
| Right now, I've seen Metro PCS giving up 4 lines unlimited for 100 bucks. I know people with VZW that have only 3 phones, sharing 1000 minutes (somewhere around that, might be 800) txt msgs and that's about it and are paying over 90. Wife's BFF just jumped from Sprint to AT&T. They have 3 boys. Even though the husband works for AT&T (uverse installer) with 4 phones for the family, they not only are paying more (even with discount), all she does is bitch about the dropped calls and service issues. I guess it's live and learn. People bitch about billing problems, customer service, etc.. but heck, I have to call my credit card company this morning to see why I have a 1.95 charge for some service I never heard of. This is like the 4th time this year (almost every month) I've had to call about some billing issue. Oh, it gets taken care of but just like having to deal with Sprint, it still takes time and it never gets taken care of. I hate having to repeat myself 3 times and have the India caller do the same. But I get some good benefits with my card so I keep it. Just like I get great service with Sprint (I've had them for over 9 years now). I have 4 CDMA phones and 1 iDen phone. It works for me... |
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