tc1uscg
join:2005-03-09
Saint Clair Shores, MI
| Re: Well, if your customer service sucks. and you're ranked last Right now, I've seen Metro PCS giving up 4 lines unlimited for 100 bucks. I know people with VZW that have only 3 phones, sharing 1000 minutes (somewhere around that, might be 800) txt msgs and that's about it and are paying over 90. Wife's BFF just jumped from Sprint to AT&T. They have 3 boys. Even though the husband works for AT&T (uverse installer) with 4 phones for the family, they not only are paying more (even with discount), all she does is bitch about the dropped calls and service issues. I guess it's live and learn. People bitch about billing problems, customer service, etc.. but heck, I have to call my credit card company this morning to see why I have a 1.95 charge for some service I never heard of. This is like the 4th time this year (almost every month) I've had to call about some billing issue. Oh, it gets taken care of but just like having to deal with Sprint, it still takes time and it never gets taken care of. I hate having to repeat myself 3 times and have the India caller do the same. But I get some good benefits with my card so I keep it. Just like I get great service with Sprint (I've had them for over 9 years now). I have 4 CDMA phones and 1 iDen phone. It works for me...  |
