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CMCSTSUX

@comcast.net

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Cabal See Profile

reply to seph29

Re: Comcast hacked?

LMAO!! Comcast 'customer service' just assured me that they were not hacked and not to worry. I have been up all night worrying. Two customers were going to be emailing me their loan packages with all of their personal information including social security numbers and I did not receive them last night.

When I logged on to my bank account last night it asked to do a password reset and emailed a temporary password. I have not received it and have tried 4 more times and still nothing.

I have been getting other mail and able to send email yet the most important sensitive emails have not been received.

When Comcast flat out lies about the issues it's hard what to believe.

So is it possible that email accounts were compromised? I would prefer an answer from someone that doesn't work for them. Sorry but don't trust Comcast and will be cancelling as soon as I can get another in place.

e36guy

join:2008-05-29
Jarrettsville, MD

said by CMCSTSUX :

...So is it possible that email accounts were compromised? I would prefer an answer from someone that doesn't work for them. Sorry but don't trust Comcast and will be cancelling as soon as I can get another in place.
So wait, you want to know if your account has been hijacked, but you don't want someone who works for comcast to tell you the answer. Logically the only people who would know if your account was hijacked are comcast and the people who possibly hijacked it. So, to extend that logic, you are therefore asking the people who did or did not hijack your account if they did or did not hijack it?

On a more useful line of logic, change your p/w and secret question and you will be fine(assuming the worst case). The worst that would have happened is that your customers(and your bank) got a bounceback message stating that the mail was non-deliverable.

The only way that they could have gotten access to your email would be if you attempted to log in to your email during the time that the redirect was up, AND you use an email client(such as Outlook express or Outlook) AND they actually were listening to port 25 AND you are set up to use port 25, AND they picked your login info out of the multitudes of login info that they got(assuming they were actually listening to the ports and got login info) AND that you haven't already gone in and changed your p/w(if you only changed your password, reset your secret question too, and if they have it, don't use one that is a sports team, they are too easy to guess based on your locale).

If they were smart(and assuming that the guy who posted here and on digg wasn't the one who did this hack they seem to be), they would not remove emails with important info from your account, they would simply start monitoring the account for more info in the hopes that you didn't change any login info and they could get more info out of you.

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