BSD24
Tier 4
Premium
join:2008-04-30
Middleboro, MA
clubs:
 ·Comcast
 ·Verizon FIOS
 ·Verizon Online DSL
|  ok
Well I would call comcast and request a teamleader/Field Supervisor come out or get involved. It could be the splitter(s) before the modem connection. If you have an extra splitter, try to replace it see if that helps. make sure the splitter is 5-1000 mHz, and if one side of the splitter has less -#db's than use that for your modem connection. Some splitters don't have 1 connecter that has a less -#db but some do. Primarily this is because the modem needs more signal than the other devices in your home. Remember too many splitters and long cable runs can cause signal issues.
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