lordofwhee
join:2007-10-21
Everett, WA | reply to devnuller
Re: ugh
This is one of the very few ways the average joe (or in this case, the average hacker joe) can make a statement to a giant corporation that will actually be heard. |
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yock
TFTC
Premium
join:2000-11-21
Fairfield, OH
| said by lordofwhee  :This is one of the very few ways the average joe (or in this case, the average hacker joe) can make a statement to a giant corporation that will actually be heard. The only thing anyone hears from this is that some kid can't resolve his problems rationally. |
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Modsquad
join:2003-01-21
Spring, TX
| You must not have ever tried to rationally resolve an issue with Comcast. It's next to impossible. Here in the Houston metro area, we had Time Warner/Road Runner service & they were bought out by Comcrap...errr, Comcast and let me tell you, the service is night & day different. It took them two weeks just to call me back to tell me if I could even get service in my subdivision that's at least 6 years old and I have friends down the street with their service. Then trying to get my own cable modem (which was the exact same model as the ones they hand out at the store front) I couldn't even get it online, for at least 4 weeks now....and I go get one of theirs, and it doesn't work about 90% of the time because the tech that came out initially didn't balance the connection or check for interference.
I have been transferred to every department & it never got resolved....I've went thru a few thousand 'roll over' minutes I had stored up on my cell phone....(i don't have a land line) so yes, it's VERY frustrating having to call back & get some NEW moron & having to spend countless amounts of time RE-explaining the situation because they are not adept enough to escalate you to someone that CAN fix the damn problem or at least have someone contact you that can.
I don't know HOW the hell they stay in business with the crappy customer service they have. |
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Morac
join:2001-08-30
Riverside, NJ
 ·Comcast
| reply to lordofwhee
said by lordofwhee :This is one of the very few ways the average joe (or in this case, the average hacker joe) can make a statement to a giant corporation that will actually be heard. It's a shame that you have to do something that will put you in prison in order to get Comcast to listen to you.
--
The Comcast Disney Avatar has been retired. |
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast
| reply to Modsquad
said by Modsquad :You must not have ever tried to rationally resolve an issue with Comcast. It's next to impossible. ... I have. They did quite well unf**cking the issue.
Modem snafu and ARRIS not being able to cope with Blast.
They sorted it out and I fly.
Ask anyone here! 
So, because you or someone else has an issue or a bad experience, doesn't mean we all will.
This "hacker" needs mommy to slap him.
I hope he does time with Bubba! 
--
Think outside the Fox... Opera |
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Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
 ·AT&T Midwest
 ·Site5.com
·Comcast
| reply to Modsquad
said by Modsquad :You must not have ever tried to rationally resolve an issue with Comcast. It's next to impossible. Here in the Houston metro area, we had Time Warner/Road Runner service & they were bought out by Comcrap...errr, Comcast and let me tell you, the service is night & day different. It took them two weeks just to call me back to tell me if I could even get service in my subdivision that's at least 6 years old and I have friends down the street with their service. Then trying to get my own cable modem (which was the exact same model as the ones they hand out at the store front) I couldn't even get it online, for at least 4 weeks now....and I go get one of theirs, and it doesn't work about 90% of the time because the tech that came out initially didn't balance the connection or check for interference. I have been transferred to every department & it never got resolved....I've went thru a few thousand 'roll over' minutes I had stored up on my cell phone....(i don't have a land line) so yes, it's VERY frustrating having to call back & get some NEW moron & having to spend countless amounts of time RE-explaining the situation because they are not adept enough to escalate you to someone that CAN fix the damn problem or at least have someone contact you that can. I don't know HOW the hell they stay in business with the crappy customer service they have. Last time I checked 2 wrongs don't make a right. |
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russotto
join:2000-10-05
Collegeville, PA
| reply to lordofwhee
said by lordofwhee :This is one of the very few ways the average joe (or in this case, the average hacker joe) can make a statement to a giant corporation that will actually be heard. It's either that, or take an ax down to the local office.
You know the old saying about training a mule... first you hit it as hard as you can with a 2x4; that's to get its attention. |
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Modsquad
join:2003-01-21
Spring, TX
| reply to Nightfall
I'm not justifying what the kid did, interfering with everyone else's service is in no way the right thing to do, but rather I know how insane dealing with inept customer service people can make you feel. They have been driving me batty! Do I want to throw my comcast devices into the street & run them over with my Jeep? Yes! Do I want to make everyone else as mad as me by interrupting their service? No. |
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Chuckles
Premium
join:2006-03-04
Saint Paul, MN | reply to yock
If it's okay for an old bat to come into a lobbby with a hammer then it's okay for someone to deface the website. Unfortunately customers were affected for a very short time. |
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yock
TFTC
Premium
join:2000-11-21
Fairfield, OH
| reply to Modsquad
said by Modsquad :You must not have ever tried to rationally resolve an issue with Comcast. It's next to impossible. An irrational response to an irrational situation is still irrational. The mature thing to do would be to cancel service. As it stands, this young man simply committed a federal crime trying to make his point. In the process, he contributed to the very problem that drive him to commit the crime.
How's that for stupid? |
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JamesPC
join:2005-10-12
Orange, CA | reply to dadkins
I second that dadkins. "Slap him", someone! |
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Hehe
@ssa.gov
| reply to Nightfall
said by Nightfall :Last time I checked 2 wrongs don't make a right. But 3 do! |
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Cjaiceman
Premium,MVM
join:2004-10-12
Parker, CO
·Comcast Workplace
·Comcast
| reply to dadkins
said by dadkins :So, because you or someone else has an issue or a bad experience, doesn't mean we all will. This "hacker" needs mommy to slap him. I hope he does time with Bubba! Yea, just because your service sucks doesn't mean we should all have to suffer. I give you my simpathy for your connection and service not being what it should be, but let those of us who enjoy our connection actually enjoy it.
I also have to side with dadkins because my service has also been superb. Every tech and rep I have talked too has gotten the problem fixed in a reasonable amount of time and with minimal effort. I even dare say their service is decent |
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Necromantik
@rr.com
 from:
Tzale
| reply to dadkins
Hackers are cool. |
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sally meadow
@comcast.net | reply to yock
people spend millions a year on these hollywood stars and ball players who wouldnt pick you off the street if you fell. whats a comcast problem? |
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sally meadow
@comcast.net | reply to Modsquad
why stay with a company youre unhappy with anyway |
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koma3504
Advocate
Premium
join:2004-06-22
North Richland Hills, TX | reply to Necromantik
No they are not |
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hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
| reply to Modsquad
modsquad- Comcast did NOT buy out the TWC area there. It was an agreement that took place when the two of them took over Adelphia. One did not buy the other. the system just changed hands.
Also if you don't like Comcast; sign up with AT$T's shitty DSL service. |
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KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·AT&T Yahoo
·AT&T DSL Service
·Cox HSI
·AT&T Southwest
| reply to lordofwhee
said by lordofwhee :This is one of the very few ways the average joe (or in this case, the average hacker joe) can make a statement to a giant corporation that will actually be heard. Agreed, but watch them go to jail now as "Computer Terrorists"...
--
"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!) |
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Desdinova
join:2003-01-26
Gaithersburg, MD
1 edit | reply to Nightfall
"Last time I checked 2 wrongs don't make a right."
Neither does one. But at least two strikes a balance! |
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