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Forums » User Groups » Companies beginning with G » Great Works Internet » Just upgraded to 5/1, less than desirable results.
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wcnghj

join:2008-05-01
·Great Works Internet

Just upgraded to 5/1, less than desirable results.

Hey,
I just upgraded to GWI 5/1 and am getting less than desirable results.



I am using the modem GWI sent me, Westell Wirespeed 2000. I used to be w/ Verizon DSL who uses PPPoE in the area(GWI uses DHCP).

I was wondering if I could somehow use my Westell Wirespeed 6100, set it up for DHCP and use it on GWI to hopefully archive higher speeds. Also, I am on the same street as the CO, about 1200 feet down the road.

wcnghj

join:2008-05-01
·Great Works Internet

Yay! I got it working!

All I did was plug in phone, power, and ethernet, reset the modem and 30 seconds later it was setup!



DSL Connect Rate (Down/Up) 5632 Kbits/sec by 992 Kbits/sec

I will be calling them about the sync rate on the upload side, other than that I saw some improvement on both sides.


hawk82

join:2001-04-26
Oakland, ME
reply to wcnghj
Post some stats here so I can take a look. Also, how is the modem wired? To a jack, then to the NID? Splices, etc...

wcnghj

join:2008-05-01
Stats:


Modem Wiring:
NID> Inside Splitter>Phone Jack>Modem

wcnghj

join:2008-05-01
·Great Works Internet


3 edits
reply to wcnghj
AAAGHHH! What has happened?

DSL Connect Rate (Down/Up) 5632 Kbits/sec by 96 Kbits/sec



Here is a line quality test, it looks terrible, I will call GWI tomorrow.»/linequality/nil/2390498

EDIT- I switched back to the GWI modem, and the connection is back to how it was in the first place.Who was it that had the GWI firmware for the 6100?


hawk82

join:2001-04-26
Oakland, ME

1 edit
reply to wcnghj
Since you have the 5mbit plan, you probably qualify for an ADSL2+ modem which might give you better stats and possibly speeds. Call up GWI and ask for one.

Edit: How about your internal phone wiring? Post some details on that.

wcnghj

join:2008-05-01
·Great Works Internet


2 edits
The 6100 is a ADSL2+ modem, I believe. I asked about a better modem and they said the one I have is the only one they have(I doubt that, what about the lucent cellpipes?) I can call again later and ask for another tier of support.

I did some looking around in the phone jack and saw the green wire was pinched, I replaced the jack and cut and spliced my modem cord at one end and hardwired the spliced ends to the screws in the jack. Internal wiring was new back in 1998.

Results on the 6100:


Much Better , we will see if it stays like that.

tacos4me

join:2008-01-14
Houlton, ME
·Great Works Internet

reply to wcnghj
You'll probably notice that nine times out of ten, that 6100 will not sync correctly. You'll see results similar to that crappy speed test most of the time. I saw the exact same thing when I tried using my Verizon Westell 6100 with my GWI service. It's just not configured correctly, and there's really nothing you can do about it.

And just so you know, the modem's hardware is capable of ADSL2+, however you need to find the correct firmware for it as Verizon does not ship them out with ADSL2+ support, at least in this area.

wcnghj

join:2008-05-01
reply to wcnghj
I am in the process of getting the correct firmware . Somebody on the forums has the correct firmware for this router and GWI.

tacos4me

join:2008-01-14
Houlton, ME
reply to wcnghj
If you get it, could you please send it my way via imcsmall@gmail.com? I've been looking for awhile now. Thanks

wcnghj

join:2008-05-01
reply to wcnghj
Sure, this is the person who has/had it.

»Re: Modem differences- Question-Discuss.


hawk82

join:2001-04-26
Oakland, ME
reply to wcnghj
What do the stats look like now?

wcnghj

join:2008-05-01
I don't really know, I had a quick power outage(few seconds) and when the 6100 modem came back it was synced at 5632/96. I will plug in the modem just to get the stats though.

Thanks for all your help!


hawk82

join:2001-04-26
Oakland, ME
reply to wcnghj
Is this a Solo DSL service (i.e. no dialtone on the line)? What city do you live in?

wcnghj

join:2008-05-01
·Great Works Internet


1 edit
I live in Rumford, and I also have GWI phone service.

Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 5632 960
Margin (dB) 15.0 9.0
Line Attenuation (dB) 20.5 7.5
Transmit Power (dBm) 18.9 12.4

I think I am going to run a line directly from my NID to my DSL jack this weekend and see what that does.


hawk82

join:2001-04-26
Oakland, ME
·Verizon Online DSL
·RoadRunner Cable


1 edit
reply to wcnghj
A direct run should help, especially if the current wiring is old, spliced, cracked, etc.

Also, It might be possible that a half-ringer installed in the NID. If you bypass that (or have GWI techs bypass it), that should increase the NM a bit on all sides. If you called GWI and the tech ran an MLT, then you have a half-ringer. They technically aren't needed, especially since there is DSL service on the same circuit.

wcnghj

join:2008-05-01
What would this half-ringer look like?


hawk82

join:2001-04-26
Oakland, ME
·Verizon Online DSL
·RoadRunner Cable


1 edit
said by wcnghj See Profile :

What would this half-ringer look like?
Every half-ringer I've seen in a Verizon/FP NID looked almost exactly like the normal wiring terminal, except it had "half-ringer" written on the wiring terminal.

See this thread for a pic of what it looks like.
»Half-Ringer?

I don't recommend ripping apart the terminal however. Just unscrew the line coming into the NID and butt-splice the VZ drop to your house wiring.


BOGBS
Premium
join:2004-05-11
Saco, ME
·RoadRunner Cable


4 edits

TII Bridge Module - Half Ringer
said by hawk82 See Profile
Just unscrew the line coming into the NID and butt-splice the VZ drop to your house wiring.
Nothing against you, but it's never a good idea to splice IW (inside wiring) to the telco drop (at least not permanently, and never by a customer, or CLEC). That's a complete safety risk, and you'll lose the ground/protection on the line. If you do that, have fun potentially destroying your equipment during a thunderstorm/electrical event. I would only entrust the task to modifying things on the Telco side of the demarc to the telco. This might be a bit much, but removing ground/protectors is not a good idea.

If you do anything, which I wouldn't recommend.. Clip the metal on each side of the brown/orange component near the C1 bend on the half ringer (if you have a TII NID) I've attached a picture of an example TII bridge module (unsealed)

Of course, you might have an older TII, a Sylvania, Keptel, or some other variation of a demarc, who knows. If you have no idea where the half ringer is, I would recommend not bothering.

Also, those margins look pretty decent to me. Are you having stability issues? If not, this is the best speed you're going to get.. Maybe you could get 1024 on the upstream, but that won't make much of a difference after overhead.

Edit: Post formatting

wcnghj

join:2008-05-01
reply to wcnghj
I don't remember them saying anything about a half ringer or an MLT. I guess I will just try piggybacking the current output to a new line and running that directly, for now.
Forums » User Groups » Companies beginning with G » Great Works Internet
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