netlive
join:2008-05-14
 ·CenturyTel Inc.
| reply to chelpt
Re: Update?
No, it was never fixed. I said that I would be happy to report back here if it *was* promptly fixed, which it has not been. In fact, I have submitted requests for a technician to come and review my connection and its myriad of problems, and CenturyTel DID NOT EVEN RESPOND to my request. At this point I feel that I have been sold a fraudulent service by a company who has now disappeared.
Fortunately, after months of searching, I have found a competitor in this area and am in the process of setting up the same DSL service with them. Once that service is online I will post back here with another update, but I can tell you that so far the technical knowledge, responsiveness, and customer service with this new company has been absolutely the polar opposite of CenturyTel. At this point I just could not possibly think any lower of CenturyTel, and they apparently aren't even bothered enough to care. |
