wwepatriot
join:2008-01-17
| Earthlink a bunch of liars
while their internet is fast for 1.5MBPS, its not idea for gaming with latency issues.
when I signed up for the service 1.5 and 3.0 was available, when I try to upgrade to 3 just today, its now UNAVAILABLE
not to mention they cant tell me any information about whats available in my area and whats not, then they take an hour to look up info.
if AT&T wasnt as crooked I would go back to them. |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
2 edits | If you tried to check for 3.0 online, you will always show not available at your address since you already have service. The database says your line has DSL on it already and you are using the online check for new service tool. To upgrade an existing install, you have to call in and have the Installations Department check your line to see if it qualifies to handle 3.0 or not.
»EarthLink DSL FAQ »Checking for DSL at Earthlink shows I can't get it, but I already have it?
As for Latency Issues, my Line Quality tests range from 33ms to 47ms as seen here.
»/linequality/nil/2389626
»/linequality/nil/2390983
What does your Line Quality tests show for your line?
Regards,
Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? |
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wwepatriot
join:2008-01-17
1 edit | see thats what I did, actually did it with the online chat and they said 3.0 was unavailable, but I am talking when I first signed up with EL I did the test and the options available was 1.5 and 3.0 speeds.
also on line test, I had a 42MS ping which was good, but had 40-50% Packet lost all the way down on west coast US to me from all connections. |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| But how was the packet loss on your IP? That is what counts. Post the results so I can see.
Call and ask for Installations to recheck on getting an upgrade.
Post the current ADSL Stats from your Modem that show the ADSL Sync Rate along with Attenuation and SNR (Signal Noise Ratio).
Regards,
Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? |
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wwepatriot
join:2008-01-17
1 edit | »/linequality/nil/2391157 |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| Go into your Modem and post what the Gateway IP is if it is not 199.174.118.18 as seen above. The Gateway IP is not the IP that you use, but it the the next hop away from your Router and normally it is a Public IP just like your Router/Modem gets as you are getting a first hop error of "host precedence violation".
This FAQ explains it.
»Tools FAQ »What does a Host Precedence Violation on my first hop mean?
Now while in your Modem, please post the DSL Stats.
Also are you using the Earthlink DSL Modem and if yes, which Brand and Model number is it? And if no or if you have another Router, what Brand and Model number is it plus how is it hooked up to the Earthlink Modem?
Regards,
Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? |
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wwepatriot
join:2008-01-17
1 edit | I dont run a router, its direct connect, although I did run a belkin router, I decided to direct connect it from the modem couple days ago.
on a IPconfig its telling me my gateway IP is 192.168.1.1
apparently its reading stuff from the router thats not connected anymore.
This is the new test
»/linequality/nil/2391220 |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| The Default Gateway IP in the Modem, not the PC.  It is the WAN Default Gateway IP.
You have to type in the Modem IP and browse the Web Interface of the Modem to find it. That is also how you get the DSL Stats from the Modem.
For example, the ZyXEL P660R is seen below:
Regards,
Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? |
|
wwepatriot
join:2008-01-17
| how do you find the modem IP?
I type in my own IP addy thats recognized by those whatsyourip websites and then I type 192.168.1.1 and it brings me to a Web-Base configurator with very little options, although in it it says the default gateway is N/A. |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs: | What Brand Name and Model Number is located on the label on the Modem's bottom? |
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wwepatriot
join:2008-01-17 | Zyxel P-600 Series
model number is; MOD-400550 |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| It should have a label that shows ZyXEL "P660R-61" or "P660R-ELNK" or "P660R-D1" as 600 Series means about 30 different Modems and isn't the Model, it is the Series.
Does it look like this?
»Paying for 3mb-getting 128kbps
If Yes, you have to go into Advanced Mode.
Regards,
Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? |
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wwepatriot
join:2008-01-17
1 edit | I got into advanced mode. Default gateway still saying N/A
I looking at the label on the bottom of the modem and the model is; P-660R-D1 |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| Now that you know how to use Advanced Mode, please post the current ADSL Stats from your Modem that show the ADSL Sync Rate Upstream and Downstream along with Attenuation and SNR (Signal Noise Ratio).
The info needed is similar to this FAQ:
»EarthLink DSL FAQ »HowTo obtain DSL Stats & Diagnostic Info from the ZyXEL P-660R-ELNK Router?
Who is your local Telco? It looks like AT&T formerly Bellsouth is your dial tone provider and they are apparently provisioning your DSL line (providing DSL Sync). You would be better served to have Covad provision your line over the AT&T provisioning, but swapping out to Covad, if it is available in your CO, would require a bit of DSL Downtime.
I did the same thing a while back to get away from being stuck at 1.5 so I could get 3.0 instead.
»Turned off my DSL today. Waiting for Covad/EL to
Regards,
Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? |
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wwepatriot
join:2008-01-17 | noise margin upstream: 18 db
output power downstream: 3 db
attenuation upstream: 7 db
this is what I got, my configurator was different from the one in the link. but thats what I got on a DSL line status |
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DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT | We need to see the downstream SNR. The upstream figure looks good for whatever rate you're synced at [the current sync rates, especially if they're something other than 1536/128 or 1536/384 or 3008/384, would also be useful info]. |
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wwepatriot
join:2008-01-17
| I am not sure where that option is located, I found this under Diagnostic>DSL Line and it gives buttons for; ATM Status, ATM Loopback, DSL Line status, Reset ADSL line, and Capture all logs.
DSL Line status was how I found the info in the above post. |
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| There should be DSL Line Status Upstream and DSL Line Status Downstream.
And your DSL Sync Rate is on this page.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? |
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wwepatriot
join:2008-01-17 | this is what it says for that area;
1472 kbps / 256 kbps
100M/Full Duplex |
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