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Forums » US Cable Support » Comcast » Comcast HSI » [Speed] Comcast slow in San Jose - Sunday 6/1/08
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Comcast hacked? »
« YouTube Problem! - videos load SLOWLY!  
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gjellis2
Premium
join:2006-05-26
Los Gatos, CA
reply to Upgrayyed
Re: [Speed] Comcast slow in San Jose - Sunday 6/1/08

I'm experiencing poor performance (packet loss, slow downloads) as well. On phone now with Comcast support rep. Was able to detect packet loss. If you're having problems, suggest that you call, too. Perhaps they'll get the message and look into it.


bubblegum1973

@comcast.net

reply to Upgrayyed
Well, I called comcast customer service. The guy asked me to power down my computer, router, and cable modem. Then, I power them up in reverse order. Web pages do seem to load noticeably faster. They guy also have use this page to test:

»www.speakeasy.net/speedtest/

down: 12445 kbps
up: 1563 kbps


bubblegum1973

reply to Upgrayyed
I live in San Jose (North Valley), and web surfing is unbearably slow. Each page takes too long to render. I am thinking to call comcast to find out what's happening.


ztmike
Mark for moderation
Premium
join:2001-08-02
Michigan City, IN
reply to Upgrayyed
I think Comcast here also hit a roadblock..Speedtest comes out okay..but surfing is slow, it was fine just a little bit ago..seems like its speeding back up but slowly.
--
www.youtube.com/watch?v=mdYueIC1pjM


Upgrayyed

@comcast.net

Running Speedtest I'm getting this for San Jose server results (have 16/2 pkg, live in San Jose)

2070 kb/s down / 2167 kb/s up (Ping = 21 ms)

For San Francisco server :

29051 kb/s down / 2097 kb/s up (Ping = 31 ms)

For LA server :

28244 kb/s down / 1984 kb/s up (Ping = 20 ms)

For Portland, OR server :

25562 kb/s down / 2265 kb/s up (Ping = 28 ms)

Gee I thought San Jose was the ' Capital of Silicon Valley "
Forums » US Cable Support » Comcast » Comcast HSIComcast hacked? »
« YouTube Problem! - videos load SLOWLY!  


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