| reply to yock
Stop Suggesting Cancellation, it's rarely an option! All of you idiots that said "why don't they just cancel" ever consider that Comcast may be their only option (nor that Comcast gives a crap if they lose one of their millions of customers)? Comcast exercises their monopoly muscles by allowing service to become crappy and not want to hire enough competent people to fix it in a timely manner (I atleased want it fixed in a few months not 1 year of phone calls and wasting my life for "routine maintenance" to finally fix it). Sometimes a company needs to get it's ass kicked to do something, especially when they are the only company that provides the affordable service that you need. Customers of the company just get stuck in the cross fire occasionally. I'm not condoning what the kid did, but I am agreeing that the general population of Comcast employee's are incompetent or don't have enough power to get something fixed, as with most big corporations. They need to take a little more responsibility when their systems break down. What the smart ass kid should have done was "try" to get a few neighbors with the same gripe and send it off to the local news station with a story of how hard he tried (if at all) to get Comcast to resolve the problem. I wasn't fortunate to have any neighbors that cared enough. |
