 hopeflickerCapitalism breeds greedPremium
join:2003-04-03
Long Beach, CA
kudos:1 | reply to fAcEtIOUs
Re: Damage Control said by fAcEtIOUs:said by jmn1207:It seems that many of these conglomerates would rather spend money on propaganda and advertising to increase their image, rather than spend money to improve their products and services. Comcast hired 15,000 customer service reps. They spent some REAL money there. You can hire 15 billion CS reps but it still doesn't change the fact, nor will it fix the huge internal communications breakdown within these companies.
This, IMO is where a good majority of CS complaints stem from.
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Religion does three things quite effectively: Divides people, Controls people, Deludes people. |
