 sbrookPremium,Mod
join:2001-12-14
Ottawa
kudos:4
 ·TekSavvy Cable
·Rogers Hi-Speed
| reply to major marco
Re: Same Shit Different Company Just like here in Canada ... Bell Canada has the most dreadful customer service now ... TO prove they've improved they now answer the phone ...
"Hello this is myname. How may I provide you with excellent customer service today?"
Somehow they think that saying that makes the customer believe it and the service person believe they're going to provide it!
My latest escapade shows how wrong it was. I canceled phone and internet on a daughter's phone line at college. They canceled the phone OK, but the internet wasn't. Got that fixed, but then discovered they're trying to continue to charge me for it! |
