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[TWC] dayton outages

i have roadrunner thru TWC in dayton.
i'm in northwest dayton wondering if anyone else is having internet outages.
been having several-hour outages 6-7 times past few days.

_is there a tracking of outages and service quality web page etc?

_i gotta wait 9 days for a guy to come out they said.
they been here once this month already seems like i could get some priority



Derwood
Wherever you go, there you are
Premium
join:2003-01-21
Dayton, OH

I'm in Beavercreek, and my line has been stable since I had it installed a couple of weeks ago. No problems at all.


RayDogg
Raydogg

join:2000-07-16
Dayton, OH
reply to dayton0602b

Hurber Heights here no problem either.



kw
Premium
join:2004-06-12
New Albany, OH
kudos:6
reply to dayton0602b

»help.rr.com

has a status page that you can check for outages.



TransitMan
Premium,MVM
join:2000-09-05
Dayton, OH
kudos:1
Reviews:
·Time Warner Cable
reply to dayton0602b

What, you did not like my answer in the other forum?
For you refresher, here's the link - »Re: [TWC] roadrunner /twc dayton outages

Please make sure on where you wish to ask this question, as making redundant postings in different forums on the same issue tends to make the mods a bit "crazy".
--
PROUD TO BE THE DIRECTOR OF THE CRUNCHENSTEIN ASSOCIATION AND THE HOST OF CRUNCHENSTEIN #2



ds5v50

join:2003-01-22
Fremont, OH

1 edit
reply to kw

said by kw:

»help.rr.com

has a status page that you can check for outages.
I wouldn't hold to much account to there status pages.

We still show problems from 2007 in our area.

Just to point out my meaning.. Pasted from our status pages

Red
4/17/2007 1:53:52 PM



WESTERN, OHIO

Road Runner is currently experiencing issues with the cable network. Subscribers in the affected area(s) may experience a loss of connectivity, usually indicated by flashing modem lights and/or a loss of video service. Our engineers are working quickly to resolve this issue. We apologize for any inconvenience this may cause.

reply to dayton0602b

sorry for the double post..should have deleted the previous when i found the correct forum.

anyway i may need to retract my original complaint.
i had a signal amp on the tv line going bad. the second i unhooked it my modem came back online. i had heard anything otherside of splitter didnt matter but apparently does if its shorting.

my dayton roadrunner has had excellent uptime past
few years. this one was on me.

i think disconnecting the tv side needs to be part of their intitial phone contact diagnosis as well as booting the modem etc.


reply to dayton0602b

retract my retraction..
musta kicked on same time i tried changing the splitter.
still having outages.


reply to dayton0602b

just came back online.
went out around 10pm last nite..nearly 12 hour outage.
some lady at customer service asked me to to bring up the
menu on my tv then disconnected my call.
i just wanted a sooner appt. i dont see what my tv menu has to do with it.



kw
Premium
join:2004-06-12
New Albany, OH
kudos:6
reply to dayton0602b

call back and threaten to cancel your service.


divxdude

join:2001-08-19
Dayton, OH
reply to dayton0602b

another 6 hour outage. just back online a few minutes ago.