2 edits | reply to darcmage
Re: Bell tried to charge me a $20 home phone cancellation charge Well your bill shows a "12 month promo" and a 30-day cancellation fee for LD.
Time for you to end this crap and get your money back.
1st step:
kevin.crull@bell.ca (president of residential services). Send off an Email stating you were never on contract and per the CRTC web site there IS NO 30-day required notice that you are being billed almost 3$ for.
If that fails:
Contact the CCTS who's mandate is to correct such wrongs.
The complaint process and filing procedure can be found at:
»www.ccts-cprst.ca/en/
Its an easy procedure to file and costs you nothing. I recommend it.
BTW, a little birdie told me that those filing complaints with the CCTS are being actioned on by Bell before the CCTS makes a formal decision. Bell does this since all CCTS decsions are made viewable to the public.
A little birdie was told Bell is trying hard as hell to prevent the CCTS from posting customer complaints and their rulings.
so I think you have a 100% chance of having this cancelled if you complain to them. |
