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Forums » Selected ISP Support » Earthlink DSL » speed problem.... been a week already
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Monthly Price and Speed »
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Ganker

join:2001-07-18
San Jose, CA

speed problem.... been a week already

well ELK cant seem to fix it fast enought

last week i was at 300/290
opend a trouble ticket after hour on phone with useless support

Today speed went up to 650/100

can anyone help me out to check whats going on?

Thanks
TONY
trouble ticket #1225385

im seriously about to leave ELK
49.99 a month and i get crappy speeds


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

There are no more US Techs that are able to help as they have all been replaced by outsourced support who does not visit here. Since then, there has not been anyway that anyone can get assistance with trouble tickets since no one here has access. If it is not something that you can find/fix at your end like wiring or filters or interference coming from your other electronic or household items (usually determined by testing at the NID to bypass the inside wiring and devices) then you are left with re-contacting Earthlink support on the phone.

»EarthLink DSL FAQ »Intro to DSL & DSL Testing Tech w/ DSLAM & CO Splitters Images

»EarthLink DSL FAQ »How do I test at my NID? What does it look like?

»DSL Troubleshooting

Regards,

Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?
Forums » Selected ISP Support » Earthlink DSLMonthly Price and Speed »


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