Comcast Begins Testing 'Protocol Agnostic' Network Management > Beware of the backlash from your customers.

Beware of the backlash from your customers.

They'd probably just as soon have those customers leave who are up/downloading data at the max rate possible 24 hours a day. Backlash works two ways.

reply to LLStarks

reply to LLStarks
Seriously, here is what I deem fair and would alleviate these ISPS of lawsuits, investigations, etc.

On advertisements say your speed is UP TO X amount. Then make it clear in the legal text that users who exceed a specified cap (make it universal and clear cut).. say 200GB will be subject to speed reductions. IE those with maybe 10/1 will only see 3/512 or something. You get the gist. This basically makes it so ISPS are still customer friendly and also helps reduce traffic and usage on their network for the mega users. Seriously, I think this would be a better idea than caps, traffic shaping, etc. It's about the closet win win one could hope for today. Customer's aren't stuck with huge bills, and ISPS limit traffic by slowing down mega users at least at peak times.

Man you make too much sense! But the thing with that logic is if it diminishes their bottom line corporate America will never adopt such a policy. They surely don't want to scare away new victims, I mean customers.

I have nothing against caps either but they need to spell it out in black and white and allow the consumer to view how much traffic they're generating. They should've started doing this years ago instead of lying. And remove the most aggregious offenders.

Yes, I have done and will continue to do some d/l and u/l but I've never consumed more than 40 gb in any month that I've had broadband. It makes me angry that they think it's ok to just throttle everything and reduce my d/l speed to under 100 kb/s when my connection is really 8 times faster than that.