kidron1
join:2008-06-04
Philadelphia, PA | Verizon customer service STINKS ALLTEL CUSTOMERS WATCH OUT!!!
I tried to order phone service from Verizon today (to add to my DSL) and I was told I had to wait 8 to 5 on a weekday for the installer. I can't because I work full time (how else can I pay their bills?) - and the Verizon rep said she can't help me and HUNG UP ON ME!!!!! GEE, I"M THE CUSTOMER!!!!!
I've had better treatment from cable, YES, INCLUDING COMCAST. |
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EPS
join:2008-02-13
Hingham, MA
1 edit | Let's be fair here- that's Verizon's landline division, not for Cellco Partnership (d/b/a Verizon Wireless). As far as I know the customer service for the two are entirely separate organizations, even though one has management control over the other. |
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Reviews:
 ·WOW Internet and..
| They are seperate and you are told this when you call. Especially when you call the Cellco Partnership side. They tell you right away when going to a Rep. That if you're calling for Verizon DSL, or Landline they are unable to help you as they are seperate. |
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patcat88
join:2002-04-05
Jamaica, NY
kudos:1 | said by hottboiinnc:They are seperate and you are told this when you call. Especially when you call the Cellco Partnership side. They tell you right away when going to a Rep. That if you're calling for Verizon DSL, or Landline they are unable to help you as they are seperate. Remember Verizon Wireless is 50% owned by Vodafone. |
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 dennismurphyPut me on hold? I'll put YOU on holdPremium
join:2002-11-19
Parsippany, NJ
 ·Verizon FiOS
·Optimum Online
| said by patcat88:said by hottboiinnc:They are seperate and you are told this when you call. Especially when you call the Cellco Partnership side. They tell you right away when going to a Rep. That if you're calling for Verizon DSL, or Landline they are unable to help you as they are seperate. Remember Verizon Wireless is 50% owned by Vodafone. 45%.
Completely separate customer service. Verizon Wireless customer service is all US-based. NO OVERSEAS CUSTOMER SERVICE WHATSOEVER.
Verizon DSL? Different story. |
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