said by sousuke:I also had that problem, i had to call them 4 times to get my line readjusted to 1536 but currently i'm not getting what i paid for. i bought the 3.0 mbps package but all i'm getting is 1.5mbps with of course very frequent disconnections. =(
And what about your line stats? I saw my speed drop to around 900kps, once. During a bout with voice line problems. Took a few calls to get is sorted out. But you need information to get them to move.