Rogers Starts Billing For Overages in July > More than fair...

More than fair...

I wouldn't whine. I would call TW and say they can either get $150/month that I'm paying now for rr/HDcable/phone and waive all overage fees...or get $0 from me and I take my business elsewhere. $150 or $0. Seems pretty simple for them to make a decision. If they think my switching costs are high enough to prevent me from leaving they are stuck in 1999.

reply to GNH
They don't seem reasonable to me.

My ISP provides, with my $30/mth DSL service (5mbit), 200GB transfer, overage charges of $0.25 per GB. I can also extend my cap by 100GB for $10/mth, or $0.10 per GB.

My ISP also measures your bandwidth usage as the average over the last two months to help users avoid getting charged for spikes in usage; they know that the usage spikes of individual users averages out over their multi-gigabit network, so it doesn't really hurt them to measure like that.

Now, my ISP is already charging me up to 10x cost (a 1000% markup) for that overage. I don't mind, though, because my ISP's prices and policies are reasonable. They deserve to make a bit of money.

Rogers, on the other hand, has got a ~16000% markup. To me, that is completely insane.

EDIT: I'll note that many major ISPs in Canada have had caps and overage charges for years now (5+ for some like Bell, though that was on and off), so it's not as big a deal up here.

Bottom-line: I'm all for paying more, if I get more. It's to their advantage to improve their infrastructure when revenues increase. Improved infrastructure means improved services.

So, I'm all for paying more. I'm also for socking every lousy, thieving, bandwidth hog out there, who isn't willing to pay more, thereby improving the overall high-speed experience.

Some people might call me a bandwidth hog for using 180GB in a month. Except... That's still under my cap, and doesn't even incur overage charges :P