All is good here now as well. Glad they cleared it up quickly. Cleared "on its own" up about 30 minutes after I posted--already on hold on IVR for about for about an hour at my post.
Hung up and called back... finally got a message that there was an ongoing email issue that they were working.
Thanks for the reply. -- "Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen."