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[Speed Problem] Line drops, and sync speed is way low for 6mbps. »
« [Modem] Need New DSL Modem  
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johnlusf

@sbcglobal.net

[Line Problem] My internet connection suddenly died

I was surfing the web about two hours ago, had dinner, came back, and my internet died.

I tried rebooting my router. Didn't work. Next tried to reboot the modem. Didn't work either.

So I connect directly to the modem (Speedstream 4100) and the Diagnostics show this:

53 Test ATM OAM Segment Ping fail
54 Test ATM OAM End to End Ping fail

What does this mean? Do I need to call customer service or something or did my modem just die? Thanks so much.


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

Your ATM circuit is dead.

It might be a failure at your DSLAM/RT port or at your aggregation router. ... or ASI or ATTIS may have taken down your circuit for some unscheduled maintenance reason.

I've had this happen and been down for two-hour, four-hour, and two-day long intervals.
Forums » US Telco Support » AT&T » AT&T West[Speed Problem] Line drops, and sync speed is way low for 6mbps. »
« [Modem] Need New DSL Modem  


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