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Forums » Equipment Support » Hardware By Brand » Other Manufacturers » [Xincom] Earthlink PPPoE doesn't work
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

reply to Cyndee
Re: [Xincom] Earthlink PPPoE doesn't work

Are you using IE 7 as your Browser? If yes, the UHP Modems don't work properly with IE 7 and you would need to use a different Browser like Firefox or Opera instead.

Regards,

Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

Cyndee

join:2001-02-03
Chicago, IL

Yes, I'm using IE 7. Do I need to use an alternate browser just to get the modem to stay in bridge mode or all of the time?

I've been using IE 7 almost since it came out with this modem in bridge mode, but the modem was already in bridge mode before I upgraded the browser.

Thank you.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

It is not sticking (saving the changes) because of IE 7 not allowing the commands to be saved in the Netopia memory. IE 7 does not work with the UHP Modems and there is no fix.

Yes, you have to either install, then use a different Browser as I posted above or you have to use a different PC that has IE 6 or another Browser installed on it.

Regards,

Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

Cyndee

join:2001-02-03
Chicago, IL
What I was asking is if I can use an alternate browser to save the command to the modem and then after that go back to using IE7.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

Yes, as you were using it before, remember? You only need a different browser for saving the new settings. It is fine to have multiple browsers installed. I have IE 7, Firefox and Opera all on my system and they don't interfere with each other.

So you can install Firefox (my suggestion), make the changes and just leave Firefox installed but unused until you need to work with the UHP Modem in the future. That way, you will go back to use IE 7 after you get the settings fixed.

Regards,

Doctor Olds
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

Cyndee

join:2001-02-03
Chicago, IL
Thank you very much for all of your help (as always).
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