RockyBB
Premium
join:2005-01-31
Castle Rock, CO
| reply to jaseinatl
Re: Does anyone have an objective opinion about SVC in Atlanta
Your problem is that you are dealing with company sales reps on quota and salary who will answer "yeah yeah yeah" without listening to you. The Bell South rep never should have put your internet on DSL, but he wanted to take the path of least resistance to getting the deal so he sold you the cheap stuff, instead of dedicated service. Your situation is not at all difficult for any telecom professional to sort out for you. |
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Mizzat
Will post for thumbs
Premium
join:2003-05-03
Atlanta, GA
 ·AT&T Southeast
| said by RockyBB  :Your problem is that you are dealing with company sales reps on quota and salary who will answer "yeah yeah yeah" without listening to you. Wow what a blanket statement, and you're not on commission? 
I know for a fact an AT&T/BellSouth person suggested a T1 to him.
Jase, sorry to hear you aren't getting what you asked for, last time I PMed you, you replied back that you were extremely happy with the customer service and everything was fixed. |
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RockyBB
Premium
join:2005-01-31
Castle Rock, CO
| said by Mizzat :and you're not on commission? said by jaseinatl :It has gotten so bad, that our account rep (who was the only reason we even considered sticking it out with AT&T) resigned....I have never been so unhappy with the service I have received in my life. I am strongly encouraging my boss to file suit for negligence. Sounds like he needs a commissioned sales rep, as the salaried rep just too weak to handle it. |
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