quintin3265
join:2008-06-07
State College, PA
 ·Comcast
 ·Verizon FIOS
1 edit | reply to Bill03
Re: You're in violation of the TOS
They did not warn me of using the service for business purposes. This isn't a registered corporation - it's a side endeavor where I go to three jobs per year. I uploaded three videos, each 15GB. The majority of the bandwidth was used by backing up a hard drive using an offsite backup service, and by purchasing games online. Downloading A-list games like Team Fortress 2, the Half-Life series, and so on can easily take 3-4GB a pop, and I just reinstalled Windows, necessitating a redownload of everything. I hadn't bothered saving the install files because I had figured I would just redownload them again if necessary.
I called about the business class service after people here suggested it, but I was told that their business class service also had caps. They wouldn't tell me how much the caps were, although they said "they weren't monitored as much as the residential service." I didn't upgrade to business because I simply don't trust Comcast to make good on that promise.
As to the limit being defined, if the wedding videos were the main user of bandwidth, and it came down to potentially losing a job, I would have no issue with paying for two accounts for my house. |
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JerryTimes
join:2002-01-09
Roseville, MI
 ·Comcast Digital Vo..
·Comcast
·Cox HSI
| Read the user agreement. It's in the information provided when you order the service. I'm sure it's also online.
There is a reason why companies provide restidential service and business service. If you are using your service for a business, you should order that service. You say that you only uploaded 3 videos, and you also said that they are 1080i high def videos. Sounds to me like the file sizes should be way more than 15gb each. |
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quintin3265
join:2008-06-07
State College, PA
·Comcast
·Verizon FIOS
| I already stated that my issue here is not with the amount of bandwidth provided, nor with their terms of service. The problem is with the way that Comcast refuses to clearly state its terms and conditions.
Files encoded in AVCHD H.264 aren't that big nowadays. A 105 minute video with AC3 5.1 surround can run only 11GB, with good compression. Such a video only takes about 12 hours of encoding, too. |
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