Re: [IA] possible flood outages? in Mediacom http://www.dslreports.com/forum/r20633279 en Wed, 07 Jan 2009 17:19:54 EDT Wed, 07 Jan 2009 17:19:54 EDT Re: [IA] possible flood outages? http://www.dslreports.com/forum/remark,20723709 GaryP : That's why I was hoping that if it was just the Arris STB that failed I might be able to speed things up and take that into their facility myself to be checked out and another one assigned that would work. They didn't offer this as an option. I can certainly understand how busy they must be with infrastructure repair ...]]> http://www.dslreports.com/forum/remark,20723709 Mon, 30 Jun 2008 23:01:21 EDT Re: [IA] possible flood outages? http://www.dslreports.com/forum/remark,20723680 wth :
said by drslash See Profile :

Normally Mediacom would get phone service restored sooner but with the severe flooding, damaged pedestals, downed lines, 2 weeks is probably to be expected.
And then B4 you know it the students will be returning to Iowa City, and ALL those new leases will be starting, which makes for a very busy time for mediacom in a "normal" year, let alone this year.]]> http://www.dslreports.com/forum/remark,20723680 Mon, 30 Jun 2008 22:51:17 EDT Re: [IA] possible flood outages? http://www.dslreports.com/forum/remark,20723511 drslash : Normally Mediacom would get phone service restored sooner but with the severe flooding, damaged pedestals, downed lines, 2 weeks is probably to be expected.
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Mediacom says it's going to be almost two weeks before they can come out to get her phone service restored. Basic cable TV in her apartment appears to be working fine. I've tried both connecting the STB to a 2-way splitter as well as directly to the incoming jack with no difference. I've pulled the battery and power cycled the box serveral times. Is there any other trick to getting these Arris boxes back on line if they experience symptoms like this? Although it appears the incoming signal is fine because picture quality is good, is it possible that this box isn't syncing up because of other issues in the neighborhood? Is it worth trying to take that box to another Mediacom customer to find out? Do the lights indicate a failure with that STB or something else?

If Mediacom offered the option to bring the STB in to be checked out, I'd do that, but all they said was it would be the second week of July.]]> http://www.dslreports.com/forum/remark,20723459 Mon, 30 Jun 2008 22:04:09 EDT Re: [IA] possible flood outages? http://www.dslreports.com/forum/remark,20659627 moe300 : I understand what you are saying marigolds. I feel like some of these guys should make it easier for the guys in the field, and businesses to get things fixed. Being a small business owner myself, I am absolutely frustrated with some of the things I'm seeing. I am not directly effected by the Mediacom outage in Coralville, but I feel for the people, and businesses effected by it. Just yesterday, I saw helicopter footage from CR where a cop was holding a resident at gunpoint who was going to his house. Apparently after waiting at a checkpoint for 4 hours, and being told they could go. These branches of city govt need to quit being Nazis so to speak.]]> http://www.dslreports.com/forum/remark,20659627 Tue, 17 Jun 2008 23:28:15 EDT Re: [IA] possible flood outages? http://www.dslreports.com/forum/remark,20659401 marigolds : Depending on the area fire departments are somewhat independent. Although the chief is hired/fired by the city, he does not report to the city beyond that. In a disaster, the fire chief is most likely part of joint command in the ICS, which basically means that fire/ems does not report to the city or the police, only State EMA.
Not only flooded roads are closed, but also roads with high potential for flash flooding (which I think Old 218/S Riverside would definitely qualify as).
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said by moe300 See Profile :

Once they got out there to work on it, the wonderful Coralville fire dept told them they can't be out there, even though they had permission from the city, and police. The fire dept said they could only be out there in a fire dept boat, with a fireman present, so the higher-up from Mediacom which was present, said "ok, thats fine, we just need your boat and fireman for a day and this problem can be fixed". The fire dept promptly told them no way, they can't have the boat for a day, so the problem isn't going to get fixed until the water is gone! Everyone in Coralville should call and raise holy hell, cause it's ridiculous that these branches of city govt try to make everything difficult.
That's pretty standard operating procedures for floods. Only boats from first responders allowed on the water in certain areas. I doubt city government has any say in the matter. They would have to go through SEMA instead.
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When I talked to them last night, they said it was due to the power being cut for the Coralville strip flooding]]> http://www.dslreports.com/forum/remark,20637074 Fri, 13 Jun 2008 10:05:26 EDT Re: [IA] possible flood outages? http://www.dslreports.com/forum/remark,20636120 iowaboy : at least most of us are fine but I really feel sorry for thtse in CR and Iowa City/Coralville. Been watching channel nine all day while I spend time on the net checking out how the rest of the state is getting along. Rain just can't seem to go away as it seems it has found a track of least resistance and just keeps coming. ]]> http://www.dslreports.com/forum/remark,20636120 Fri, 13 Jun 2008 01:41:47 EDT Re: [IA] possible flood outages? http://www.dslreports.com/forum/remark,20636098 mertz67 : Still have both cable inet and power here in Davenport despite just going through one of the worst storms I can recall.

Wind gusts of 75 mph and 2-3 inches of rain over a few hours period of time at least, and everything kept working. :o]]> http://www.dslreports.com/forum/remark,20636098 Fri, 13 Jun 2008 01:32:56 EDT Re: [IA] possible flood outages? http://www.dslreports.com/forum/remark,20635533 Malask : I'm in Marion and have power + cable service at the moment, though cable speed is atrociously slow (under 1mb to anywhere, even having buffering on audio streams). Hopefully things will dry out next week to give us time to dry out.]]> http://www.dslreports.com/forum/remark,20635533 Thu, 12 Jun 2008 22:42:49 EDT Re: [IA] possible flood outages? http://www.dslreports.com/forum/remark,20635256 aaronfitz : The flooding up here is a sight to see. Went from the winter of (near?) snowfall records to a summer of record flooding. Amazing way to cap off my first year up here. Maybe I'm just bad luck?

In Marion everything is on and going strong. Downtown Cedar Rapids is now without all utilities from what I hear. Only the bridge on 13 and one lane of 380 is open across the river. We're effectively cut off from the SE part of town. I have a funeral to go to on Saturday afternoon 20 miles away from here that I might have to leave on Friday to make it on time to ;)]]> http://www.dslreports.com/forum/remark,20635256 Thu, 12 Jun 2008 21:50:15 EDT Re: [IA] possible flood outages? http://www.dslreports.com/forum/remark,20633399 marigolds : St Luke's and Mercy have both lost power and steam and are in the process of evacuating to UIHC. UIHC is trying to speed up discharges in anticipation of the influx from those two hospitals.]]> http://www.dslreports.com/forum/remark,20633399 Thu, 12 Jun 2008 15:39:49 EDT Re: [IA] possible flood outages? http://www.dslreports.com/forum/remark,20633388 marigolds : Qwest DSL is supposed to be down for the entire eastern half of the state for the next 24 to 48 hours. No effect on phone service.]]> http://www.dslreports.com/forum/remark,20633388 Thu, 12 Jun 2008 15:37:54 EDT Re: [IA] possible flood outages? http://www.dslreports.com/forum/remark,20633334 drslash : Since I-80 is being closed and the detour will be highway 30 they have reopened I-380 but one lane in each direction must remain clear for emergency vehicles.

Imon is down. Qwest DSL is down in many areas. I believe phone service if ok. I just called home to Marion.
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Things in Cedar Rapids have gone from bad to worse. I tried calling four family members there and all had busy signals. One of the water treatment plants is under water and thus water supply has been reduced by 75%. Alliant is losing the battle to keep power on to downtown. Mercy hospital may have to move patients soon. The Qwest headquarters is flooded. A railroad bridge collapsed today. I-380 is being closed today to Hwy 30 except for emergency personal. ]]> http://www.dslreports.com/forum/remark,20633279 Thu, 12 Jun 2008 15:17:14 EDT Re: [IA] possible flood outages? http://www.dslreports.com/forum/remark,20633072 Iowa VIP :
Just talked to my in-laws in Cedar Rapids via cell phone. They have ImOn (McCleod) and their cable/tv/phone have been out all afternoon.

»www.kcrg.com/news/local/19832044.html

No news on MediaCom outages though.]]> http://www.dslreports.com/forum/remark,20633072 Thu, 12 Jun 2008 14:40:51 EDT [IA] possible flood outages? http://www.dslreports.com/forum/remark,20632827 c0wzg0m00 : does anyone know if there are any expected outages caused by the floods that we are experiencing?]]> http://www.dslreports.com/forum/remark,20632827 Thu, 12 Jun 2008 14:03:06 EDT