rmk70
join:2008-05-02
North York, ON
| North York outages over the past week? I've been without internet for almost 2 days now. It was up briefly today but went back down. Was also out for most of Wednesday.
Is this just me, or is it all of North York getting hit by this? Tech support sent in tickets but aren't giving me any answers aside from 'maybe it's the storms'.
I'm starting to regret switching from Rogers. | |
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JayMan
Whoot
Premium
join:2002-06-05
Earth | Re: North York outages over the past week? Thats quite possible the storms have been causing alot of damage. | |
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tracks
join:2008-05-02
| I'm in North York and my dryloop has been dead for most of the weekend...it was up briefly on Sunday but dropped again in the evening.
Unfortunately this has been a recurring issue with me...I've had outages about once a month or so and haven't gotten any response from tech support as to what is causing this. I don't know whats going on, but I don't think its reasonable to have my connection drop on me so often. | |
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 | spepin77
join:2007-12-06
| Re: North York outages over the past week? said by tracks  :I'm in North York and my dryloop has been dead for most of the weekend...it was up briefly on Sunday but dropped again in the evening. Unfortunately this has been a recurring issue with me...I've had outages about once a month or so and haven't gotten any response from tech support as to what is causing this. I don't know whats going on, but I don't think its reasonable to have my connection drop on me so often. My understanding is that Bell Nexxia were having equipment issues in North York for the past few days, which affected all ISP's using Nexxia for the last mile. The problem was resolved last night around 9:30 PM. | |
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| | tracks
join:2008-05-02
| Re: North York outages over the past week? Thanks for the info, but my connection was still down as of this morning.
I don't know, I don't think anything happened recently...like I said my specific problems seem to happen all the time...maybe I'm just terribly unlucky.
I'm in the NY towers...anyone else near by having problems? | |
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Doop
@teksavvy.com | Hmm... I'm in North York on a Dry Loop and I've been fine over the last few days even with the storms. I'm on the very very North part of North York fyi. | |
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infamouskid
join:2007-01-24
North York, ON | where in north york are you guys?
i have had no probs at bathurst n finch area.
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"carpe diem" | |
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Brownbay
Premium
join:2005-03-13
North York, ON | Re: North York outages over the past week? I live at Keele and Finch and have had no outages, but my connection did get dropped from 6megs to 1meg. | |
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Homer88
join:2003-03-15
Scarborough, ON
| Bayview and Sheppard and my internet has been down for at least 100 hours this month... it's ridiculous. I know its not Teksavvy's fault but if this happens during every thunderstorm then I can't imagine what'd happen when I have to upload files for school assignments...
I called in this morning and ask if there's any complimentary dial up incase of an emergency situation... unfortunately the tech support who was there said no... sigh. | |
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miguel sanchez
@bell.ca
| im at the ny towers too. new teksavvy customer, not supposed to get internet till today, but it was working when i hooked up my modem on wednesday. Had an outage all friday night and saturday, came back magically, then was down from sunday afternoon, till my wife checked it, worked today around 3pm. i think its the thunderstorms knocking the connection out, the modem said is was not synched. when i called teksavvy on saturday they said my account was "locked" until today and could not help me to resolve the situation. oh well. im gonna check out the connection tonight, looks like my upload speed it a little low. around 400kbps. | |
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invictive
join:2001-11-14
Saanichton, BC | I am near Bathurst and Lawrence and my Dryloop has been sketchy all weekend.
At the worst point it would be up for about 10 seconds before losing connection and repeating over and over and over.... | |
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anon2345
@teksavvy.com | yup - mine's been up and down like a toilet seat too.
Leslie & Sheppard. | |
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miguel s
@teksavvy.com
| well as a new customer i was pretty worried when i got off to such a sketchy start, but my connection has been fine now, for at least 8 hours lol, im pretty used to 30-60 days or more uptime with my old isp fci broadband. my latency in games like cs source is great but bells throttling is killing me.... i'll likely put up a review of teksavvy in a few months time. | |
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bgw
@teksavvy.com | Near Yonge and Churchill. Service has been rock solid. | |
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infamouskid
join:2007-01-24
North York, ON | maybe bell is doing repair to the fibre in the area.
NY does have flaky coverage compared to the rest of the gta.
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"carpe diem" | |
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| tracks
join:2008-05-02
| Re: North York outages over the past week? Mine's back up and has been solid since yesterday. Bell even called me to let me know it was ok.
I'd be really interested in knowing why NY coverage is so flaky...it'd really help in putting my mind at ease that its bell's evil doing. Is it all the new condos in the area or something? Is it because I have dry loop and when someone wants a new phone line bell comes in and jacks my line because they don't detect a dial tone? | |
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infamouskid
join:2007-01-24
North York, ON
| no the newer condos have vdsl and fibre on most of yonge and steeles and parts of bathurst and some of finch.
but the condition of most of north yorks line are very very very old. not as bad as downtowns copper. but most of north york is poorly maintained. like where i live we have private management that does not take care of inside wiring so i am limited to 3 megs even though i am within 4k of the dslam. but across the street in the other building they got vdsl, iptv and 7meg no probs.
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"carpe diem" | |
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rmk700
@rogers.com | Here we go again!
A little bit of thunder and rain, and internet is out AGAIN. This is really pathetic.
I wonder how long it will take this time? 24-48hrs+ again?
I think I'm just going to go back to Rogers. | |
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Homer88
join:2003-03-15
Scarborough, ON
| Okay seriously what are the lines in North York made out of, paper? I'm outraged by this... everytime there's a storm/lightning the modem goes out of sync for 12+ hours and Teksavvy can do absolutely nothing about it. I'm thinking of cancelling too, I know these are Bell's lines, but this is just ridiculous. | |
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| clee
join:2006-08-12
Toronto
1 edit | Re: North York outages over the past week? Hmm seems like line quality degredation is happening here at my place too, Kennedy + Steeles... lots of intermittent disconnections.
Was forced on an interleaved connection after 5-6 years of solid 5M fastpath. | |
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DS
IT Consultant
Premium
join:2007-01-19
Thunder Bay, ON | If rain or thunderstorms can take out DSL Lines then that means there is major problems with the Bell lines in your area. (e.g. improper grounding, faulty equipment -or- wiring & etc.). | |
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invictive
join:2001-11-14
Saanichton, BC | Yeah my line was out most of the day as well in North York.
As soon as the thunder started it disconnected. | |
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tracks
join:2008-05-02 | Was out yesterday from 2pm till about 11pm. This is a really crappy situation as its of a grey area for us teksavvy customers. If we were with bell, would they be more eager to send people out and fix this shoddiness? | |
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| tracks
join:2008-05-02
| Re: North York outages over the past week? ok this is starting to really get ridiculous. down again for what must be the tenth time in the last two months. ive had no compensation at all for my outages or my time and no explanation as to why I've been offline for so much. I can have patience with regards to weather and other circumstances outside of their control, and I have tried to be as pleasant as possible to tech support, but I don't I dont think its right that I pay for service that I am currently not receiving. | |
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dunnoanything
@teksavvy.com
| Re: North York outages over the past week? just fyi, im in north york (bayview/finch) and i have had zero outages. it is not an area thing. a couple of my friends that are with tsi at leslie/cummer and donmills/sheppard have also had no issues.
maybe rain got into ur demarc box or something. | |
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| mulambo187
join:2008-06-18
North York, ON | yeap same situation here, last night my internet was down for prob 4 or 5 hours dsl not syncing there was a big thunderstorm, teksavvy fix this issue please!!! rain should not be kicking me off the net like that!!!
im at bayview and sheppard!!! | |
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