| I'm curious the effect special promos have on the numbers... With ATT offering all sorts of deals to gain customers, like service A free X months or a year and what not, I'd love to see how many people stick around when those offers expire. It is really easy to gain customers when you give stuff away or have a cut rate for the first couple of months, but the real outcome of all of ATT's efforts is when those deals expire and customers feel they have the option of switch again. How many of them stay and how many of them switch ? |
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 SpyderCKEWe call that the Dennis Miller RatioPremium
join:2000-10-26
Milwaukee, WI | This was my question. I'm sure they are boasting about the number of added, but the stats of how many people are leaving is not readily available. I was tempted by a few months of cheap service, etc, but now that the price is escalating, other options are better.
This is all marketing BS, and I would say it is almost a given we aren't seeing the true picture. |
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| reply to NetAdmin1
We were given a $40 a month discount on the U-400 package plus the elite internet service for 6 months. That expires next month. All we will change is to downgrade from U-400 to U-300. Frankly, we will not miss HBO and Cinemax. We have been pleased with the quality of the tv signal, the internet service, and overall functionality of U-verse to the point that going back to TW cable would be painful. |
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