It seems like they should do something like that, but dont ever expect it to happen. Now if a large outage of voice service happens it is usually told to the public thru local media outlets. Its kind of a fine line, between being a public utility for voice, and a private isp with internet connections.
If you have some sort of dedicated service with Static IP addresses you could use a route server or setup some remote SNMP server that will could IM your cell phone with outages. There are companies that even monitor and report outages to for a fee.
I wouldn't expect to see a web portal where customers can see the Windstream network and their connections within it. From a scaling and support issue, it would be extremely large, even for a small ISP like windstream. There is also no financial benefit to creating a system like this. And it all comes down to MONEY!!! Capitalism > Socialism, but it isn't perfect.