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[CATV] Clear QAM channels slowly disappearing in Boston? »
« Fiber Issue : PA / NY / BOSTON  
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djhartz

join:2001-05-07
Rego Park, NY


2 edits
 [Speed] Highspeed=No Speed (Queens)

My mach 10 service has always been perfect until now.
Over the past two weeks performance has dropped over 50%
and today it stalled. I called tech and she can't help me unless a tech is dispatched to my home. I know it's is not in my apt, but probably in my building, but no one else is having this problem. I had to cancel the call because I won't be able to stay home and wait for a tech until next week. aarrgh.
Here is my latest test, any professional input?
Looks like severe packet loss.
Direct connect, no router installed.
Mac 00:12:25:46:4e:0e
IP 207.38.xxx.xxx

Mod Note: Please do not post your IP to a public forum
Obscured for privacy


Forward Frequency 735000000
Return Frequency 24816000
Forward Modulation qam256(4)
Modem TX Power 49 dBmV
Foward Signal to Noise 37.3 dB
Downstream Ratelimit 11000000
Forward Power Level -0.8 dBmV
Upstream Ratelimit 800000

File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 11.95 seconds (11953 milliseconds)
Throughput : 1294.0 KB/sec [Kilobyte-per-second]
= 1.29 MB/sec [Megabyte-per-second]
= 10352.0 Kbps [Kilobit-per-second]
= 10.35 Mbps [Megabit-per-second]

Download #5
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 109.31 seconds (109312 milliseconds)
Throughput : 141.0 KB/sec [Kilobyte-per-second]
= 0.14 MB/sec [Megabyte-per-second]
= 1128.0 Kbps [Kilobit-per-second]
= 1.13 Mbps [Megabit-per-second]

Download #6
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 173.36 seconds (173359 milliseconds)
Throughput : 89.0 KB/sec [Kilobyte-per-second]
= 0.09 MB/sec [Megabyte-per-second]
= 712.0 Kbps [Kilobit-per-second]
= 0.71 Mbps [Megabit-per-second]

First pass is good after this all tests come in around 0.05 to 1.15.
And then I just start to timeout.
Thanks
Forums » US Cable Support » RCN[CATV] Clear QAM channels slowly disappearing in Boston? »
« Fiber Issue : PA / NY / BOSTON  


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