UofMiamiGrad
Premium
join:2001-02-03
Great Neck, NY
| reply to RolteC
Re: Verizon pushing FiOS internet to 50Mbps throughout US
said by RolteC  :said by KenAF :said by questionaire :
They keep saying $89.95/month but the service still costs 94.95/mo in Queens to be specific. Why is that?
Do you have Verizon phone service and a one-year commitment? Verizon charges extra if (1) you don't have telephone service, and/or (2) you don't commit to a year of service. Commitments apply to Internet, but not to a specific speed tier, so you can always change your speed without breaking the commitment. Well its like that here. I don't know why. Im paying that $69.99/mo, I wish it was $5 cheaper/mo for both 20/20 and 50/20 then maybe I would upgrade. I am only paying $54.99 for my 20/20 connection and $25 for Freedom Essentials (FIOS Double Freedom Package $79.99). I signed a 2 year agreement back in October. |
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RolteC
0h
join:2001-05-20
Fresh Meadows, NY | I wonder if there is any way to call and bargain with them on a better price per month, even if I were to upgrade to 50/20? |
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KenAF
join:2006-01-23
Arlington, VA
2 edits | said by RolteC :I wonder if there is any way to call and bargain with them on a better price per month, even if I were to upgrade to 50/20? No, there is no bargaining. That's not an option that reps have. All they can do is select the tier you want on their computer, and the price will vary depending on what services you have. |
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FiOSFanatic
@verizon.net
| said by KenAF :said by RolteC :I wonder if there is any way to call and bargain with them on a better price per month, even if I were to upgrade to 50/20? No, there is no bargaining. That's not an option that reps have. All they can do is select the teir you want on your computer, and the price will vary depending on what services you have. That's not entirety true... the initial rep may not be able, but I'm sure there's others who would.
I was able to haggle a better deal during my initial ordering. And if I was upgrading to a higher plan (like KenAF might) I would try to haggle a better deal, still.
Though like with everything of this nature; YMMV. |
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VStarMan
join:2001-12-01
Nazareth, PA
| reply to just lou
said by just lou :I guess those of us at 20 are the only ones not getting squat!  I guess those of us who still don't have FiOS in our areas are the ones not getting squat! |
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MPSAN
join:2001-05-15
Portland, OR
1 edit | I am in Portland, Oregon, and have had 5/2 for many Months now. If I read the news right it seems to say that soon...within a Month?...I will be upgraded to 10/2. However, another way to read it is that it is for new customers only. Does anyone know? This could help with them cutting off most Newsgroups!
TIA |
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Kingscup
join:2006-03-01
united state
| said by MPSAN :I am in Portland, Oregon, and have had 5/2 for many Months now. If I read the news right it seems to say that soon...within a Month?...I will be upgraded to 10/2. However, another way to read it is that it is for new customers only. Does anyone know? This could help with them cutting off most Newsgroups You will get the 10/2 but you have to call Verizon and ask for it in order to get it. You will not automatically be upgraded to it.
I am under contract and Verizon has said in the past that if I make any changes in service that my price will go up to the new price. I wonder if upgrading to 10/2 will cause my price to go up. |
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tt_webmaster
join:2001-11-12
Leesburg, VA | reply to RScottyL
Just ordered 50/20 online for my townhouse in Leesburg, VA. |
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Cyberian75
join:2004-03-16
Beaverton, OR | reply to Kingscup
I submitted an upgrade (10/2) order online for the same price. I'm under a two-year contract.
--
Michael |
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Vamp
5c077
Premium
join:2003-01-28
MD
 ·Verizon FIOS
| said by Cyberian75 :I submitted an upgrade (10/2) order online for the same price. I'm under a two-year contract. Wish I could use the online management stuff.. I had FIOS for 3 months, never received an account number and verizon.com requires account number to create an account, account number is on the bill that I cant view without an account number!
Proof that Verizon is the worst tech support and website out there, I'm not even going to waste my time calling.
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15/15 FIOS || MSN Msgr: scott001^gmail_com |
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Cyberian75
join:2004-03-16
Beaverton, OR | No billing statements? |
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deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE
| reply to Vamp
I can't use the online account thing either for my business (internet-only) FiOS account.
It requires the account phone number, which is my residential FiOS phone number. So it says it can't register the account for a business service against a residential number 
--
perl -le 'print $i=pack(c5,(8**2+3**2),42-10,sqrt(3600),oct(63),(unpack(c, "&")-6)),pack(c7, (70,114,101,101,66,83,68))' |
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Kingscup
join:2006-03-01
united state
| reply to Cyberian75
I am in a sticky situation now. I don't have Verizon phone service (I have internet/TV) so everything is based off of an account number. Verizon lives and dies by having a phone number as an "account number". If you don't have phone service, Verizon requires payment via credit card. Also, you don't receive a billing statement.
I log into Verizon.net because it will show the internet portion of my bill. It has an account number on it so whenever I need to call Verizon, I can log in and get the account number for Verizon. They have changed the website so now it takes me to Verizon.com in order to see my bill. Verizon.com requires a phone number. I don't have phone service! I am not sure what I am going to do as I want the free upgrade announced by Verizon in this thread. |
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Cyberian75
join:2004-03-16
Beaverton, OR | Call in or use Verizon Direct here. |
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Cyberian75
join:2004-03-16
Beaverton, OR | reply to Kingscup
»https://www22.verizon.com/foryourhome/re···BTN.aspx
Select "I don't have a Verizon phone number." |
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deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE
| Great! Thanks so much for the link. It let me create the account, but when I try to view the details for my internet info, it tells me that my account number is an invalid phone number. 
--
perl -le 'print $i=pack(c5,(8**2+3**2),42-10,sqrt(3600),oct(63),(unpack(c, "&")-6)),pack(c7, (70,114,101,101,66,83,68))' |
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deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE
| reply to Cyberian75
Wait, a different link worked and I found a "change plans" link. But still, it's screwed up. |
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KenAF
join:2006-01-23
Arlington, VA
| reply to RScottyL
How does this differ from what you see under your account?
Note I don't have Verizon telephone service. |
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chewypgh
join:2007-12-17
Pittsburgh, PA
1 edit | KenAF,
I don't have 50/20 as an option under my account. The other options are the same as yours - 10/2, 20/5, 20/20. |
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Kingscup
join:2006-03-01
united state
| reply to Cyberian75
Thanks for the link. Now I just have to figure out my account number. lol |
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