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<title>Topic &#x27;Verizon pushing FiOS internet to 50Mbps throughout US&#x27; in forum &#x27;Verizon Fiber Optics&#x27; - dslreports.com</title>
<link>http://www.dslreports.com/forum/Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20660724</link>
<description></description>
<language>en</language>
<pubDate>Sat, 11 Feb 2012 05:22:45 EDT</pubDate>
<lastBuildDate>Sat, 11 Feb 2012 05:22:45 EDT</lastBuildDate>

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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20703928</link>
<description><![CDATA[Cyberian75 posted : Lucky you... I had to call in 7 times, and it hasn't been processed yet.]]></description>
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<pubDate>Thu, 26 Jun 2008 17:21:23 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20703660</link>
<description><![CDATA[aaronwt posted : <div class="bquote"><small>said by <a href="/profile/1284406" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1284406');">danclan</a>:</small><br><br><div class="bquote"><small>said by <a href="/profile/1105113" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1105113');">aaronwt</a>:</small><br><br><div class="bquote"><small>said by <a href="/profile/420133" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=420133');">TheOtherPete</a>:</small><br><br>It makes zero sense to reboot your router.  The router has nothing to do with your speed provisioning/restrictions.  <br><br>As far as its concerned, 100Mbps in (WAN), 100Mbps out (LAN)<br> </div>My ONT was provisioned for 20mbs and it didn't show up until I rebooted the Actiontec.<br> </div>chalk that up to coincidence.  The ONT is independent of the router inside of the home. Neither one manages the configuration of the other nor cares. <br> </div>The tech I talked to said this happens sometimes and that booting the Actionte will usually cause the 20mbs to show up when you have been provisioned and it's not there. In my case he was right. I'm also able to check my upload speed from my DLink since it measures it. Even when the ONT was  provisioned for 20mbs up, it wouldn't get 20bs up from the Actiontec until it was rebooted. Once it was rebooted, it hit 20mbs up. Prior to that it wouldn't go past 5mbs up.]]></description>
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<pubDate>Thu, 26 Jun 2008 16:30:11 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20703482</link>
<description><![CDATA[rifleman69 posted : I was upgraded from 5/2 to 10/2 within a matter of minutes this morning.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20703482</guid>
<pubDate>Thu, 26 Jun 2008 16:01:09 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20703478</link>
<description><![CDATA[ProFiOSDude posted : FYI, if MoCA, WAN is closer to 250M.<br><br>PFD]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20703478</guid>
<pubDate>Thu, 26 Jun 2008 16:00:16 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20703438</link>
<description><![CDATA[kes601 posted : Definitely sounds like a problem with your account.  Mine was updated within about 15 minutes.]]></description>
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<pubDate>Thu, 26 Jun 2008 15:52:55 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20703351</link>
<description><![CDATA[JohnA posted : <br>It can be very hard, if there your records are screwed up. Took me well over a month to get 15/2 because orders kept getting stuck.]]></description>
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<pubDate>Thu, 26 Jun 2008 15:32:23 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20703304</link>
<description><![CDATA[thehacker11 posted : I still havent gotten my speeds. Im dealing with a Verizon nightmare, I attempted to order it online on Monday morning, and it said processing/order placed. I checked on tuesday it was stuck at 54% but still on schedule so I called them in the afternoon, they then told me the order had failed in the system and they will need to place the order again, and it will be ready that afternoon, and a manager would call me back. Never got a call back and it wasn't ready, I called back in the evening they tell me the new order failed and would need to be processed, same exact runaround yesterday. And finally this morning they said it was sent to "an offline group" that will be dealing with this and expect a call back sometime next week. I have been on the phone for over 8 hours with them this week and I still don't have my speed upgrades. How hard can it really be? Im just trying to upgrade from 15/15 to 20/20]]></description>
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<pubDate>Thu, 26 Jun 2008 15:23:46 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20703251</link>
<description><![CDATA[kes601 posted : I was finally able to call today about the speed upgrade.<br><br>They bumped me from 15/2 to 20/20.  I get the 20/5 price for 3 months and if I decide I don't want 20/20 I can call and drop down to 20/5.<br><br>They also added Cinemax(the only channels I was not receiving) for an additional $2/month.<br><br>Now...<br><br>If this all goes through correctly I will be happy.]]></description>
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<pubDate>Thu, 26 Jun 2008 15:11:40 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20703245</link>
<description><![CDATA[danclan posted : <div class="bquote"><small>said by <a href="/profile/1105113" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1105113');">aaronwt</a>:</small><br><br><div class="bquote"><small>said by <a href="/profile/420133" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=420133');">TheOtherPete</a>:</small><br><br>It makes zero sense to reboot your router.  The router has nothing to do with your speed provisioning/restrictions.  <br><br>As far as its concerned, 100Mbps in (WAN), 100Mbps out (LAN)<br> </div>My ONT was provisioned for 20mbs and it didn't show up until I rebooted the Actiontec.<br> </div>chalk that up to coincidence.  The ONT is independent of the router inside of the home. Neither one manages the configuration of the other nor cares. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20703245</guid>
<pubDate>Thu, 26 Jun 2008 15:10:28 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20702701</link>
<description><![CDATA[aaronwt posted : <div class="bquote"><small>said by <a href="/profile/420133" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=420133');">TheOtherPete</a>:</small><br><br>It makes zero sense to reboot your router.  The router has nothing to do with your speed provisioning/restrictions.  <br><br>As far as its concerned, 100Mbps in (WAN), 100Mbps out (LAN)<br> </div>My ONT was provisioned for 20mbs and it didn't show up until I rebooted the Actiontec.]]></description>
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<pubDate>Thu, 26 Jun 2008 13:27:33 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20702630</link>
<description><![CDATA[TheOtherPete posted : It makes zero sense to reboot your router.  The router has nothing to do with your speed provisioning/restrictions.  <br><br>As far as its concerned, 100Mbps in (WAN), 100Mbps out (LAN)]]></description>
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<pubDate>Thu, 26 Jun 2008 13:11:25 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20702601</link>
<description><![CDATA[anon posted : I got my upgrade yesterday to 10/2.  However the highest speed I hit in the Speednet download test is 7.5 meg.  When<br>I was on 5/2, I always hit right around 5 meg.  I did the<br>optimizer and unplug my router but still can't top 7.5 meg download.  Any suggestions ?  FYI: my "free"  "Double the<br>speed at the same price" is costing me $3.00 a month more. For $3 extra I better get close to 10 meg download not 7.5.]]></description>
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<pubDate>Thu, 26 Jun 2008 13:05:58 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20702074</link>
<description><![CDATA[jb1677 posted : <div class="bquote"><small>said by <a href="/profile/1105113" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1105113');">aaronwt</a>:</small><br><br><div class="bquote"><small>said by <a href="/profile/496137" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=496137');">jb1677</a>:</small><br><br>I ordered the upgrade, I seem to now have 20/2 rather than my old 15/2 or the new 20/5.<br><br>Anyone else have success in getting the upload speed fixed ater it initially being wrong?<br><br>Jason<br> </div>My upload speed provisioning was finally fixed this evening(a day later than they said it would be, but I'm not complaining. The download speed was upgraded right away on Monday morning which is what I'm more concerned with.). I'm now getting 20mbs up instead of 5mbs. This 50/20 tier is sweet.<br> </div>Did you have to call to get them to fix it or did it just happen?]]></description>
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<pubDate>Thu, 26 Jun 2008 11:30:46 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20701877</link>
<description><![CDATA[sharkpedal posted : Ok here is my experience....called to see if I was provisioned for 20/5 (currently have 15/2).  They said yes and it would raise my monthly rate 3.00 (54 to 57.95).  Not too bad of an increase, although the honeymoon at 49.99 is over.<br><br>Now I asked aboot triple play.  The odd thing about our home setup is we still have Fon | Fios TV | Fios Int on separate bills.  The phone is in someone elses name and I have TV & Internet.  Get this...The CST told me to get triple-play I would have to disconnect Phone and Internet (could be a few days) and have it reconnected under my name.  DISCONNECT?  Without being a total bawbag to this nice lady I said "You are a switching company, how is my account name so deeply rooted to the connectivity of my phone etc"...it just amazes me that they dont have an easy solution for my situation, while unique, is probably few I am guessing.  Anywho, thats disappointing from VZ's end.  I must say in the 4+ years I have had VZ for a broadband provider, this is the worst I can think of.<br><br>I will report back only if 20/5 doesnt happen.  Otherwise good luck to everyone else trying to get the new speeds.<br><br>/s]]></description>
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<pubDate>Thu, 26 Jun 2008 10:46:11 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20701662</link>
<description><![CDATA[anon posted : i live in northern VA, ive used speedtest.net (dc and ny locations), speakeasy speed test (dc and ny) and verizon's own speed test.  all come back with 5/2.<br><br>ive ran the optimizer again for 10/2.  i did unplug my router but maybe it wasn't long enough.  i'll check again when i get home from work.]]></description>
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<pubDate>Thu, 26 Jun 2008 10:01:06 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20701567</link>
<description><![CDATA[rockhounds_5 posted : I ordered 20/20, but was only getting 10-15 on the upstream.  I called tech support and they had to "reset the network", whatever that means.  I'm assuming they had to bounce the ONT.  I had run the optimization routine and reset the router, etc. and had no luck.  It wasn't until they reset the network that I got close to the rated upstream speed.  The highest I got was around 18500 kbits/sec for upstream.]]></description>
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<pubDate>Thu, 26 Jun 2008 09:37:05 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20701438</link>
<description><![CDATA[darcilicious posted : <div class="bquote"><small>said by rustyvt :</small><br><br>my accoutn online reports that i have the new upgrade (10/2) and my order # says that it has been completed since 6pm yesterday.  <br><br>I'm still getting 5/2 from all my speed test.  Is anyone else seeing the same thing?<br><br>should i call or does this take more than 24hours?<br> </div>Where are you and which speedtests are you using? The speedtests servers have been hammered over the past few days and I've had erratic results. <br><br>You may want to try re-running the FiOS speed optimizer also. <br>&raquo;<A HREF="http://www2.verizon.net/help/fios_settings/optimizer/" >www2.verizon.net/help/fios_setti&middot;&middot;&middot;timizer/</A><br><br>(it's been updated to work with both xp and vista now)]]></description>
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<pubDate>Thu, 26 Jun 2008 09:05:56 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20701415</link>
<description><![CDATA[robertp150 posted : Unplug your router for one minute. It should reboot to your new speed when you plug it in.]]></description>
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<pubDate>Thu, 26 Jun 2008 08:58:25 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20701306</link>
<description><![CDATA[anon posted : my accoutn online reports that i have the new upgrade (10/2) and my order # says that it has been completed since 6pm yesterday.  <br><br>I'm still getting 5/2 from all my speed test.  Is anyone else seeing the same thing?<br><br>should i call or does this take more than 24hours?]]></description>
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<pubDate>Thu, 26 Jun 2008 08:21:25 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20700360</link>
<description><![CDATA[aaronwt posted : <div class="bquote"><small>said by <a href="/profile/496137" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=496137');">jb1677</a>:</small><br><br>I ordered the upgrade, I seem to now have 20/2 rather than my old 15/2 or the new 20/5.<br><br>Anyone else have success in getting the upload speed fixed ater it initially being wrong?<br><br>Jason<br> </div>My upload speed provisioning was finally fixed this evening(a day later than they said it would be, but I'm not complaining. The download speed was upgraded right away on Monday morning which is what I'm more concerned with.). I'm now getting 20mbs up instead of 5mbs. This 50/20 tier is sweet.]]></description>
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<pubDate>Wed, 25 Jun 2008 23:52:10 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20699638</link>
<description><![CDATA[jb1677 posted : I ordered the upgrade, I seem to now have 20/2 rather than my old 15/2 or the new 20/5.<br><br>Anyone else have success in getting the upload speed fixed ater it initially being wrong?<br><br>Jason]]></description>
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<pubDate>Wed, 25 Jun 2008 20:59:32 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20699368</link>
<description><![CDATA[aaronwt posted : <div class="bquote"><small>said by <a href="/profile/786823" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=786823');">egou</a>:</small><br><br><div class="bquote"><small>said by <a href="/profile/1105113" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1105113');">aaronwt</a>:</small><br><br>I just called them and signed up for the 50/20. I'm glad I called instead of doing it online because she told me I could lock it in for two years. Now whether that is actually true or not, I don't know. But at $89.95 I'm hoping it's true because I doubt the price will be that low in a year fromnow. But you never know.<br> </div>Do you have phone service with VZ?  I also live in VA and was just told by VZ rep that the price is $114 for 50/20 if there's no land line provided by VZ.<br><br>Is that true?<br> </div>Yes I have phone service from Verizon. I have all four services from them.]]></description>
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<pubDate>Wed, 25 Jun 2008 19:57:40 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20698536</link>
<description><![CDATA[egou posted : <div class="bquote"><small>said by <a href="/profile/1105113" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1105113');">aaronwt</a>:</small><br><br>I just called them and signed up for the 50/20. I'm glad I called instead of doing it online because she told me I could lock it in for two years. Now whether that is actually true or not, I don't know. But at $89.95 I'm hoping it's true because I doubt the price will be that low in a year fromnow. But you never know.<br> </div>Do you have phone service with VZ?  I also live in VA and was just told by VZ rep that the price is $114 for 50/20 if there's no land line provided by VZ.<br><br>Is that true?]]></description>
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<pubDate>Wed, 25 Jun 2008 17:21:05 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20698307</link>
<description><![CDATA[darcilicious posted : <div class="bquote"><small>said by <a href="/profile/1363778" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1363778');">talmania</a>:</small><br><br>Quick question for anyone:<br><br>I just got Fios installed (15/15 plan) about 2 weeks ago.  Would I be eligible for a bump to the new speed since I'm a new contract or would I be subject to a new rate?<br><br>Thanks!<br> </div>If you're already paying $65/mo like the rest of 15/15 folks in this market have been, then you won't see a new/higher rate. You will probably have to renew your contract ;-)]]></description>
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<pubDate>Wed, 25 Jun 2008 16:40:19 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20698234</link>
<description><![CDATA[talmania posted : Quick question for anyone:<br><br>I just got Fios installed (15/15 plan) about 2 weeks ago.  Would I be eligible for a bump to the new speed since I'm a new contract or would I be subject to a new rate?<br><br>Thanks!]]></description>
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<pubDate>Wed, 25 Jun 2008 16:25:58 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20697491</link>
<description><![CDATA[Vamp posted : Called yesterday at work.. lady knew exactly what I was talking about and seemed confident in upgrading it.. I got home last night to find my internet out!<br><br>Called again today and got a more tech savy rep who got the ticket through, took a few hours now I'm back with the new speeds...<br><small>--<br>15/15 FIOS  || MSN Msgr: scott001^gmail_com</small><div class="borderless"><TABLE WIDTH=95% align=center border=0 CELLPADDING=4"><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#FFFFFF nwrap COLSPAN=2 WIDTH=66%><A HREF="/speak/slideshow/20697491?c=1321289&ret=L2ZvcnVtL3IyMDY2MDcyNC54bWw%3D"><IMG TITLE="24465 bytes" BORDER=0 WIDTH=300 HEIGHT=135 SRC="/r0/download/1321289~e86ceac66a0fc4848775e6809615997c/288367652.png"></A></TD></TABLE></div>]]></description>
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<pubDate>Wed, 25 Jun 2008 13:59:07 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20696996</link>
<description><![CDATA[TJ_665 posted : <IMG SRC="http://www.speedtest.net/result/288334884.png"><br><br>My agent came through for me!  :)  Although, the original she put in was a new installation order instead of a speed upgrade order so the first order needed to be canceled.  I'm not even going to think about billing till my next bill comes out.  Was a chore just getting the speed uprade!]]></description>
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<pubDate>Wed, 25 Jun 2008 12:33:03 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20696463</link>
<description><![CDATA[barth2k posted : Called yesterday  @ 4PM.  The nice CSR knew right away what I wanted, but after some checking told me the upgrade wasn't free b/c of the plan I was on, but if I signed up with a bundle then I'd get it for free and SAVE $35/month over what I'm paying now.<br><br>This was quite unbelievable because I had fios internet as soon as it was offered in my area (SoCal) then fios tv as soon as THAT was available, and for the longest time I tried to get a bundle deal but couldn't.  Either the CSR didn't know what the heck I was talking about, or it wasn't available.  Finally I got some kind of a package (freedom essential or something) and saved about $40, but it still wasn't a triple play bundle.  Mind you, I tried to say all the magic words, like "triple play" and "bundle", but it was like I was speaking Greek.  One time I got one who told me I'd save like $5/month if I signed a 2yr contract.  No thanks.   All in all, I'm now saving $75/month over what I was paying for like a year.<br><br>Moral of the story: it's a freaking lottery with Verizon CSR.  You call enough time, you may hit a nice one who's interested in helping you out.  It's a rare phenomenon but it does occur.  I think there's even a term for it, like "customer service".<br><br>Woke up this morning and got my 10/2 speed.  I'm going to call today to confirm I really got a deal and the rep wasn't nut and I wasn't hallucinating.]]></description>
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<pubDate>Wed, 25 Jun 2008 10:52:29 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20695932</link>
<description><![CDATA[SQUIDWARD360 posted : I had 30/15 and called for the upgrade.  She said, "So you want to go to 20/20?" After I straighten it out it was 50/20 within a few minutes.  Although I'm sure my bill will be completely screwed.]]></description>
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<pubDate>Wed, 25 Jun 2008 09:08:56 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20695924</link>
<description><![CDATA[aaronwt posted : <div class="bquote"><small>said by <a href="/profile/423911" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=423911');">TJ_665</a>:</small><br><br>Okay, my agent just called me back and the department she needed to reach was closed.  It appears my account had some kind of "Hold" for credit or something and was rejecting any orders.  I didn't fully understand it but my agent is supposed to call me back tomorrow @ 9am PST.  She did seem genuine to helping to me out so there's a little hope.  Anyone else have issues with upgrading on a data only account? <br> </div>This is what they told me was my problem. Although I have all four services from Verizon. But since I was on the 30/5 INTERNET tier it doesn't count for a bundle. They charge my credit card automatically every month without any problems, plus my card doesn't expire until this fall. <br>Ands whats even weirder is that the download speed increased to 50mbs a few minutes after I got off the phone, but it's the upload that hasn't been provisioned properly because of this so called hold. <br>I'm just going to wait to see what happens. Who knows" Verizon might keep me at 50mbs down and 5mbs up and never increase my price from the current $55. That would be fine with me.]]></description>
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<pubDate>Wed, 25 Jun 2008 09:07:25 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20695911</link>
<description><![CDATA[aaronwt posted : <div class="bquote"><small>said by warwickwebb2   :</small><br><br>I live in Northern Virginia, and when I called customer service today the rep told me that 50mb plans are not yet available in my area. He said the fastest plan was 30/5. I mentioned that Verizon had issued a press release stating that 50mb plans were available in ALL areas, and he replied 'yes, but not in your area yet'.<br><br>Oh well......<br> </div>I live in NOVA and I called on Monday morning and the lady I talked to knew right away that the speeds were available. IN a few minutes I had 50mbs down, although they haven't corrected my upload yet. It' still at 5mbs up.]]></description>
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<pubDate>Wed, 25 Jun 2008 09:02:14 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20694809</link>
<description><![CDATA[mobbo posted : <IMG SRC="http://www.speedtest.net/result/288124461.png"><br><br>Working full now. Total upgrade time, including having to call in to rebuild my ONT, 30 hours.]]></description>
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<pubDate>Tue, 24 Jun 2008 23:50:36 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20694437</link>
<description><![CDATA[anon posted : anybody have a fix or understand why some of us are getting the "pending dsl order" message? ive requested to be upgraded to 10/2, received the email confirmation, and still no speed increase.]]></description>
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<pubDate>Tue, 24 Jun 2008 22:33:21 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20694412</link>
<description><![CDATA[grydlok posted : 4102650762]]></description>
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<pubDate>Tue, 24 Jun 2008 22:29:16 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20694331</link>
<description><![CDATA[SGR posted : Glad I could help. Enjoy COD4 after all! :)]]></description>
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<pubDate>Tue, 24 Jun 2008 22:14:45 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20694301</link>
<description><![CDATA[mobbo posted : IT WORKED!<br><br>I called back in and told the tech to take another look and kind of read off what you just said... and it worked!<br><br>If anyone else is having this issue (internet completely out/amber "Internet" light after requesting the upgrade), call tech support and tell them to have a "network tech rebuild the ONT".]]></description>
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<pubDate>Tue, 24 Jun 2008 22:09:39 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20694270</link>
<description><![CDATA[TJ_665 posted : Have to be on credit card billing since it is a data only account.  And the expiration is not due until next year.]]></description>
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<pubDate>Tue, 24 Jun 2008 22:03:09 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20694213</link>
<description><![CDATA[Hosehead posted : I was going to try to order the 20/5 online with a new 1 year (which states with no disclosure that you get the first month for free) in order to ease the burden of the $8 monthly increase, and the system told me I have a DSL order pending...HUH?<br><small>--<br>Wormleysburg, PA</small>]]></description>
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<pubDate>Tue, 24 Jun 2008 21:52:50 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20693998</link>
<description><![CDATA[JohnA posted : <div class="bquote"><small>said by <a href="/profile/423911" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=423911');">TJ_665</a>:</small><br><br> It appears my account had some kind of "Hold" for credit or something and was rejecting any orders.<br>...<br>Anyone else have issues with upgrading on a data only account?  </div>Are you on credit card billing. Is the expire date they have in your records coming up soon.]]></description>
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<pubDate>Tue, 24 Jun 2008 21:13:46 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20693962</link>
<description><![CDATA[TJ_665 posted : Okay, my agent just called me back and the department she needed to reach was closed.  It appears my account had some kind of "Hold" for credit or something and was rejecting any orders.  I didn't fully understand it but my agent is supposed to call me back tomorrow @ 9am PST.  She did seem genuine to helping to me out so there's a little hope.  Anyone else have issues with upgrading on a data only account? ]]></description>
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<pubDate>Tue, 24 Jun 2008 21:07:10 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20693916</link>
<description><![CDATA[SGR posted : That really sucks. I lucked out and had a tech who went above and beyond to get it solved. I really wish I could remember exactly what he said went wrong in technical terms but I can't. In simple terms he said when the upgrade took place it somehow corrupted your account information and the router has no clue what speed you should be getting or if you're even authorized to receive internet and basically locks you out. You'll also notice if you check the router admin page under "My Network->Network Connections" the router will show its frozen at "Waiting for DHCP lease". You might be able to get it fixed quicker if you explain all this to a new tech rather than waiting for the trouble ticket to get looked at. Once they realized what happened it was a simple click of a switch and I was back online.]]></description>
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<pubDate>Tue, 24 Jun 2008 21:00:10 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20693913</link>
<description><![CDATA[TJ_665 posted : I decided to check up on the upgrade and found out that it was cancelled!  :mad:  Jesus...  Been on hold for an hour and my agent was trying to contact a department but she's been on hold forever, just like me...  I'm supposed to get a call back when she's able to get through.<br><br>Why can't anything go smoothly.  DSL upgrade hell all over again!]]></description>
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<pubDate>Tue, 24 Jun 2008 20:59:20 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20693587</link>
<description><![CDATA[mobbo posted : I got home and my internet is still out (I'm posting from my tethered Blackjack). I called tech support (nice folks btw) and was talking to a level 3 tech. He reset my ONT, I reset the router, and nothing happened still. Amber "Internet" light. So they are sending my ticket up to a network engineer, but it won't be until tomorrow until someone sees it... so no Call of Duty 4 tonight :(]]></description>
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<pubDate>Tue, 24 Jun 2008 19:50:53 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20693434</link>
<description><![CDATA[majicman posted : Well, I spoke with a network technician tonight about my ongoing speed problems, and not only did they never touch my account or put a note on it for reprovisioning, we both discovered that my reprovisioning me at a higher speed made my issue worse.  So, I'm gonna not even worry about the 20/5 for now, because I'm on 20/20 temporarily and only getting about 9/13.  See the other thread for more details.  But anyways, I'm happy for everyone else here that has had success in getting their speeds boosted!  Congrats! :)]]></description>
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<pubDate>Tue, 24 Jun 2008 19:16:29 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20693421</link>
<description><![CDATA[anon posted : same exact thing happened to me.  order # did not work (for the 10/2 upgrade) and my account online says i have a pending dsl order....not sure whats going on.  sounds like most of you got your upgrade within hours, i called in yesterday and still dont see any change.]]></description>
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<pubDate>Tue, 24 Jun 2008 19:14:54 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20693240</link>
<description><![CDATA[gordonw posted : Got home and still getting my new upgraded speed of 10/2.  I went to check my account and it now shows my internet service at 10/2. This morning it was still showing 5/2.  Now the weird part.  I don't have phone service, so my internet service should be 47.99.  I did the upgrade online yesterday and it showed my new service at the same current price.  Now it shows my service at 10/2 for 42.99.  <br>I tried to go to the internet upgrade screen, but for some reason it wouldn't let me get to the internet tier screen.  It said I had a pending dsl order.  I go check my order status and shows I have no pending orders.  <br>I'll check back in a couple days and see if anything in my account changes.  I wonder if all these upgrades and account changes is flooding their billing computers.]]></description>
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<pubDate>Tue, 24 Jun 2008 18:40:26 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20693217</link>
<description><![CDATA[lseidel posted : Called at 5:50 p.m.  today and after being on hold for 15 minutes I had the new 20/5 by 6:30 p.m.]]></description>
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<pubDate>Tue, 24 Jun 2008 18:34:21 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20693154</link>
<description><![CDATA[noshooz posted : I placed my upgrade order online to go from 15/2 to 20/5 around noon today (6/24), got confirmation e-mail at 5:25pm. I checked my speeds with the nearest speakeasy.net site, got *20544/4491.* Nice.]]></description>
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<pubDate>Tue, 24 Jun 2008 18:20:58 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20693078</link>
<description><![CDATA[anon posted : I live in Northern Virginia, and when I called customer service today the rep told me that 50mb plans are not yet available in my area. He said the fastest plan was 30/5. I mentioned that Verizon had issued a press release stating that 50mb plans were available in ALL areas, and he replied 'yes, but not in your area yet'.<br><br>Oh well......]]></description>
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<pubDate>Tue, 24 Jun 2008 18:05:24 EDT</pubDate>
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<title>Re: Verizon pushing FiOS internet to 50Mbps throughout US</title>
<link>http://www.dslreports.com/forum/Re-Verizon-pushing-FiOS-internet-to-50Mbps-throughout-US-20693040</link>
<description><![CDATA[SGR posted : <div class="bquote"><small>said by <a href="/profile/1188419" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1188419');">mobbo</a>:</small><br><br>I woke up this morning hoping to test the new speed... but my router was showing an orange "Internet" light. So I reset it, but still got the orange light. I turned off the whole thing, unplugged it, and went to work. So now I have to wait all day before I can test it :(<br> </div>The same thing happened to me. It took about 45 minutes with a tech troubleshooting to figure out what it was. If I was you I'd call them up and just tell them you attempted to upgrade to the newest tier and the order somehow became corrupt and took out your internet because of it. Hopefully they will listen and fix it right away rather than having you do all sorts of pointless stuff. (I.E. Unplugging router, reseting it, etc) I wish I could remember the technical term the rep told me of what went wrong after he spoke to an engineer but I can't. :hmm:]]></description>
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<pubDate>Tue, 24 Jun 2008 17:56:37 EDT</pubDate>
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