sabzi
join:2008-06-16
Aurora, IL
1 edit | What other service can I try? Your experience?
Well... just curious what other services you have tried? I suppose people who switched from VT to some other provider do not frequent this forum anymore and are happy elsewhere.
I have made up my mind. If I do not receive the replacement adapter by Friday, I am off viatalk and will pursue a refund from the day the service stopped working.
Would you know of any other service with better call quality and especially, better support?
Please do share your experiences here.
Thanks. |
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brian188
Keep your Liberalism off my paycheck
Premium
join:2006-03-23
Loveland, CO
 ·QuantumVoice
 ·Comcast
·ViaTalk
 ·LPBroadband
| said by sabzi  :Would you know of any other service with better call quality and especially, better support? Please do share your experiences here. Thanks. Quantumvoice, Quantumvoice, Quantumvoice. Its a PITA to sign up but after that all smooth sailing. No hiccups, NO FEES, mostly the same features, and the damn thing just works. The one problem I had was VM indicator wasn't working because I goofed and set something wrong in my BYOD PAP2. Support was on the phone within seconds, and worked for nearly an hour with me even though it technically wasn't their problem, it was mine. Believe it or not, unlike numerous calls with VT for various issues, when I got off the phone with QV not only was my problem actually FIXED, but I wasn't made to feel like an idiot and that I should have known better than to call them for help.
Been with QV since I left VT in the fall last year, and if it weren't for the LOW, LOW bill and cool features I would completely forget that it was VoIP. |
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TexasPlus
join:2004-06-16
Bedford, TX
·Millenicom
·ViaTalk
| said by brian188 :said by sabzi :Would you know of any other service with better call quality and especially, better support? Please do share your experiences here. Thanks. Quantumvoice, Quantumvoice, Quantumvoice. Its a PITA to sign up but after that all smooth sailing. No hiccups, NO FEES, mostly the same features, and the damn thing just works. The one problem I had was VM indicator wasn't working because I goofed and set something wrong in my BYOD PAP2. Support was on the phone within seconds, and worked for nearly an hour with me even though it technically wasn't their problem, it was mine. Believe it or not, unlike numerous calls with VT for various issues, when I got off the phone with QV not only was my problem actually FIXED, but I wasn't made to feel like an idiot and that I should have known better than to call them for help. Been with QV since I left VT in the fall last year, and if it weren't for the LOW, LOW bill and cool features I would completely forget that it was VoIP. I just look at the QV forum on DSLReports, its empty. Could it be that they have so few problems and good enough customer service so that there is no need for their customers to look elsewhere for help? Interesting concept...
--
"The world is a book; those who do not travel read but a single page." -St. Augustine |
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discjoker
join:2002-02-18
Billerica, MA
·PHONE POWER
·ViaTalk
| reply to sabzi
I was with Viatalk for almost two years. The last year was not very good (bad call quality, poor support). I switched to Phone Power a few months ago and couldn't be happier. Call quality is fantastic, support has been amazing. Bottom line is Phone Power just works for me. No server roulette, no rebooting adapter, no ignored support tickets. It just works. |
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HardCoder
join:2006-07-22
Raleigh, NC | reply to sabzi
CallVantage and VoicePulse are two of the highest rated ones here. I have Callvantage and am quite happy. |
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burris
Premium
join:2000-08-22
Miami, FL | reply to sabzi
I moved to VOIPo and while still in beta, am totally satisfied.
VOIPo.com....will be launching to the public shortly.. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
 ·AT&T DSL Service
·ViaTalk
| said by burris :I moved to VOIPo and while still in beta, am totally satisfied. VOIPo.com....will be launching to the public shortly.. Funny, I thought I saw the voipo.com domain up for sale? |
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burris
Premium
join:2000-08-22
Miami, FL
·VOIPo
·AT&T Southeast
·ViaTalk
| said by ptrowski :said by burris :I moved to VOIPo and while still in beta, am totally satisfied. VOIPo.com....will be launching to the public shortly.. Funny, I thought I saw the voipo.com domain up for sale? Are you sure??? |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk
| said by burris :said by ptrowski :said by burris :I moved to VOIPo and while still in beta, am totally satisfied. VOIPo.com....will be launching to the public shortly.. Funny, I thought I saw the voipo.com domain up for sale? Are you sure??? Could be wrong but looks like it.
»www.afternic.com/name.php?domain=voipo.com |
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jay_rm
join:2002-04-12
Netville
·Fox Valley Internet
·ViaTalk
| reply to burris
said by burris :VOIPo.com....will be launching to the public shortly.. I've been hearing THAT for a while - I've yet to get notice and I'm signed up as a launch customer... |
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jay_rm
join:2002-04-12
Netville
·Fox Valley Internet
·ViaTalk
| reply to ptrowski
That offer was from Nov 07... |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk
| said by jay_rm :That offer was from Nov 07... That makes sense then! |
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VOIPoTim
VOIPo.com
Premium,VIP
join:2006-06-06
Houston, TX
4 edits | reply to ptrowski
We've never listed the domain for sale now or in 07.
That's the kind of site where anyone can post a listing, but that doesn't mean they own it or could facilitate a transfer. I would imagine a competitor or someone along those lines listed it there. It could also be a residual listing that the former owner of the domain had...they had a portfolio of thousands of domains and could have imported the list with this service or something.
We picked up the domain for $10K on Sedo in April 06. »www.dnjournal.com/archive/domain···6_06.htm and we're about to launch the service. With either of those in mind, that just doesn't make a lot of sense. Certainly not trying to sell a domain for $100. 
Regardless, thanks for pointing it out ptrowski. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk
| said by VOIPoTim :We've never listed the domain for sale now or in 07. That's the kind of site where anyone can post a listing, but that doesn't mean they own it or could facilitate a transfer. I would imagine a competitor or someone along those lines listed it there. It could also be a residual listing that the former owner of the domain had...they had a portfolio of thousands of domains and could have imported the list with this service or something. We picked up the domain for $10K on Sedo in April 06. » www.dnjournal.com/archive/domain···6_06.htm and we're about to launch the service. With either of those in mind, that just doesn't make a lot of sense. Certainly not trying to sell a domain for $100. Regardless, thanks for pointing it out ptrowski. That's why I was fairly surprised knowing what you bought it for. |
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nycityny
Premium
join:2005-08-09
New York, NY
·PHONE POWER
·VoicePulse
·RCN CABLE
·ViaTalk
| reply to HardCoder
said by HardCoder :CallVantage and VoicePulse are two of the highest rated ones here. I have Callvantage and am quite happy. And I have been with VoicePulse for 3 years and am happy with them. ViaTalk is a back-up/2nd line for me. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs: | reply to sabzi
If I have the need to move from VT, Voicepulse is where I would go. |
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Russell_
join:2006-04-06
| said by ptrowski :If I have the need to move from VT, Voicepulse is where I would go. If you also have a need international calling at good prices, I'd consider Future-Nine - which is what I've started doing for international calling. Do note Future-Nine is still ramping up.
--
Russell |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk
| said by Russell_ :said by ptrowski :If I have the need to move from VT, Voicepulse is where I would go. If you also have a need international calling at good prices, I'd consider Future-Nine - which is what I've started doing for international calling. Do note Future-Nine is still ramping up. Future-Nine has a good start, but I would want a company a bit more seasoned for my home phone. Supplemental, sure! |
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v35_pilot
Whoops, there goes another AMU
Premium
join:2005-12-12
Fayetteville, NY
·ViaTalk
 ·Verizon FIOS
·Sprint Mobile Broa..
| reply to ptrowski
said by ptrowski :If I have the need to move from VT, Voicepulse is where I would go. I'm using both VT and ViaTalk at the moment. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk
| said by v35_pilot :said by ptrowski :If I have the need to move from VT, Voicepulse is where I would go. I'm using both VT and ViaTalk at the moment. You mean VT and Voicepulse?  |
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