said by quintin3265:I haven't sent my letter to them yet, but I do have complaints on file with the various regulatory authorities. The cocky rep dared me to sue, so I did that instead. Ironically, my high downloads that one month was because of a problem on THEIR end, but Mr. Eliason said it didn't matter to them.
To be fair, we can get 35 down/6 up with Comcast Blast! in tests. I also think that Comcast's ping times are better than Verizon's.
Of course, this would be great if Comcast's connection were actually usable, because they'll be disconnecting my service later this month (since we don't know what the cap is). I figure that we should take advantage of the bandwidth while we have it, because I don't want to support Comcast even if the only alternative is dialup.
I sent a scathing letter to Brian Roberts on this subject, and it will be interesting to see if we get a reply.