| reply to MyDogHsFleas
Re: It's funny that... I've learned, not only with my consumer experiences but also having worked for both Cox (during the @Home days) and SBC (just after the Pacific Bell rebrand merger), that quality is definitely specific to area. In one city/subcommunity, a provider can be downright trash, yet stellar in another.
When I said "them" I was really referring to both DirecTV and Time Warner.
First, DirecTV has way more HD than anyone, but beyond that the standard def programming is decent quality as well. The only thing I don't like about DirecTV is their combination of standard and HD programming on one numbered channel, because it makes it confusing when they set up a channel for HD and you already had the standard version set on DVR. The DVR is not smart enough to automatically convert over to the HD side, and there are no notifications to tell you when a channel has had HD programming added. But I love the paper billing option, love the much cheaper price overall, love the customer service (only had to call them once to inquire about CW HD.
Time Warner, I had the package deal and it was $100/month - $60 cheaper than Cox every month for better service. I had one downtime on the internet side, called up Tech Support, he did something and told me to powercycle, and I was back up. Haven't had a problem since. Plus they never pulled credit and never required a deposit.
Again, anyone who wants to know how I feel about PacBell/SBC/AT&T, can look at my review. That incident that caused a poor girl to end up quitting. |
