BillTager
join:2000-09-20
Charlotte, NC
| reply to Flagger
Re: DL Complaint letter
I don't get what the big deal is. It isn't like flights aren't delayed all the time. It doesn't take a genius to look at any of a hundreds of monitors around the airport to figure it out either. And if a kid is old enough to use a cell phone, they should be smart enough to come up with an alternate meeting place. Sounds like someones just looking for something to complain about.
--
Praise be to my Cadillac |
|
Flagger
Premium
join:2001-08-10
Weimville
| said by BillTager  :I don't get what the big deal is. It isn't like flights aren't delayed all the time. It doesn't take a genius to look at any of a hundreds of monitors around the airport to figure it out either. And if a kid is old enough to use a cell phone, they should be smart enough to come up with an alternate meeting place. Sounds like someones just looking for something to complain about. Not at all. If you are charged a premium for a service, you would expect that the entity charging for said service would provide it.
If they do not (and in this case did not) live up to their part of what they state they will offer, one should absolutely request a refund.
BTW, the monitors for arriving flights at that particular terminal are all BEYOND security. If you cannot get beyond security because there is no one to issue you a pass, you are kind of stuck aren't you?
--
You gather the idea that Mauritius was made first and then heaven, and that heaven was copied after Mauritius. - MT |
|
Mizzat
Will post for thumbs
Premium
join:2003-05-03
Atlanta, GA
 ·AT&T Southeast
| I agree with Flagger. He paid for a service and didn't recieve the service. That's like you taking your car to a carwash and them hosing it down with a garden hose as it goes through. No soap, no scrub, no dry, nothing else. That isn't what you paid for. I think that they did an acceptable "refund", in my opinion though, even though it is more like a store credit, but they did credit you more than what you paid for the service.
--
-M |
|
