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Nonsanity

join:2000-06-29
Columbia, MD

Priced even lower...

A few weeks ago, my email to CAIS inquiring about prices and availability came back a positive on the availability and with a list of prices lower than those listed here. I picked the 192k SDSL plan for $99/mo with $199 installation and a $225 rebate from Covad.

I'll post a more detailed review after the installation is complete, but things have been moving well so far. A week after the contract was faxed in, I was told my Bell Atlantic apointment was set for the two week mark... That's the day after tomorrow now. Here's hoping they've got a lot of the kinks out of the process!

Nonsanity

(Can't wait... I've read through the Netopia R7200 router manual twice now.)

Anon

When we found out about CAIS they were eager to get our business also. They sent email after email, called us on the phone, even sent out letters thoughout the first three weeks after signing the contract. After that the communications stopped completely. No exageration. We didn't even get a call or email letting us know when the installation was going to take place. Like it says in the contract, they will give you 24 hours notice as to when a COVAD technician will be there to install the service. The COVAD technician out of the blue called and said he was 10 minutes away and just showed up. Now, imagine if I or my partner were not at the site. This would mean that, if we were not there within 15 minutes, he would leave and call it a no show and then we would have to pay the technician next time. Kinda funny don't you think.. Get this, after the circuit was installed and no even half way working, "SLOWWWW", on the 11th of SEPT, CAIS sends us an email stating that we have an install date of SEPT 19th. WHOOOOOOOO! Good communication ditsos the line and service is already installed. We then got an email not ten minutes later sayin welcome to the service...... I am not impressed with this still,,,,,,,, BEWARE!!!!!!!!!!!


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