Re: What other service can I try? Your experience? in ViaTalk http://www.dslreports.com/forum/r20671962 en Sat, 28 Nov 2009 10:50:57 EDT Sat, 28 Nov 2009 10:50:57 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20770954 tattoohead : Grab a MagicJack! I've got one and it works just fine. The only drawback is having to leave a computer running. Can't beat the price tho.]]> http://www.dslreports.com/forum/remark,20770954 Thu, 10 Jul 2008 16:14:26 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20740455 HardCoder :
said by scots See Profile :

I switched from VT to CallVantage, and have been very happy with CallVantage. One thing to note about CallVantage is that they give a $5/month discount if you're an AT&T Wireless customer, which brings the price down to $19.99/month. I've also seen people mention that if you don't have AT&T Wireless they'll still give the $5/month discount if you have some other AT&T service such as DSL or U-verse, but I've seen nothing on the CallVantage web site to verify that.
I have ATT (formerly Bellsouth) DSL and they do give the $5 discount if you have DSL with ATT.]]> http://www.dslreports.com/forum/remark,20740455 Fri, 04 Jul 2008 07:12:38 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20739836 scots :
said by B See Profile :

Any info on financial stability? After the Sunrocket (and other lesser) debacles, it would be nice to know if the provider will be around more than a year.

Of the alternatives mentioned in this thread:

QuantumVoice
VoicePulse
CallVantage
VoipO

at first glance the only one that seems a good bet for actually continuing to exist in some form is CallVantage....

By the way, wouldn't most people approve Packet8 for this short list?

-- B
I switched from VT to CallVantage, and have been very happy with CallVantage. One thing to note about CallVantage is that they give a $5/month discount if you're an AT&T Wireless customer, which brings the price down to $19.99/month. I've also seen people mention that if you don't have AT&T Wireless they'll still give the $5/month discount if you have some other AT&T service such as DSL or U-verse, but I've seen nothing on the CallVantage web site to verify that.]]> http://www.dslreports.com/forum/remark,20739836 Thu, 03 Jul 2008 23:57:40 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20739784 KC9FOI : I too have used Packet 8. I switched to VT from them.
Overall it was a pretty good experience with customer service and tech support, but the bottom line prompted me to switch. On the plus side, they had a little higher up time than VT, the codec they use takes less bandwidth, and most issues were resolved in one call.

On the down side with them, they did have the occasional issues with down time and more issues than VT with overall voice quality such as "tinny" voices and echos (however, please note this was over a year ago). Other negatives were that you could not tweak their device yourself, lower overall voice quality (because they use a different codec), many less features than VT and they are more expensive on any plan you might go with.

They are a mixed bag, but did seem to be pretty stable. If VT were to go under I might reconsider them.]]> http://www.dslreports.com/forum/remark,20739784 Thu, 03 Jul 2008 23:44:42 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20739541 Mandelm : I've had good luck with Voice Pulse and Call Vantage. I have a Packet8 line that I've had for over 4 years. I don't think the audio quality is as good as ViaTalk, Voice Pulse or Call Vantage but I can't remember the last time it was down. The feature set is good and the features work. ]]> http://www.dslreports.com/forum/remark,20739541 Thu, 03 Jul 2008 22:46:08 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20738140 Shehzada : The only reason I signed up with VT and left Vonage was due to the low international rate for a particular country. Other than than, I didn't even know VT existed.

As for as the quality, it has been choppy at times. Still not perfect. still getting long delays after dialing a number. Sometimes there are long silences during calls.

But then again........you get what you pay for.]]> http://www.dslreports.com/forum/remark,20738140 Thu, 03 Jul 2008 17:08:03 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20676701 n1zuk :
said by B See Profile :

By the way, wouldn't most people approve Packet8 for this short list?

If all you care about is financial stability, then Packet8 would be on the list. As far as a VOIP provider, they have their faults. I was glad when my one year sentence was up, and I could move on...
--
New to Forum Life? Click here and learn.]]> http://www.dslreports.com/forum/remark,20676701 Sat, 21 Jun 2008 10:18:15 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20676550 chemie : What does VT charge for unreturned ATA?

If I sign up with Broadvoice, I save $30 with BYOD.

A PAP2T is about $50 new.

If I have to pay ~$8 shipping to return the PAP to VT, I am thinking the $50 charge is reasonable to keep the adapter given the savings.

How does the PAP2 compare to what QV supplies?

Any thoughts on best approach? Is my memory correct on the charge for the ATA? Any other cancellation charges after the term is up? Just waiting for August....Will walk away from 12 months free which I only got with a few hours to spare before it was removed the same day during the SR meltdown.]]> http://www.dslreports.com/forum/remark,20676550 Sat, 21 Jun 2008 09:14:38 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20675635 coaster : I narrowed it down to the same two providers when I dumped Earthlink TrueVoice last year. Quantum has good prices as they include taxes. The 1000 minute long distance limit on their 19.99 plan made me think twice though. Quantum is really a pain to sign up with as mentioned because you have to send them a fax. The web portal Quantum uses gets a lot of negative reviews also. Quantum has been around much longer than PP so that is another positive for Quantum. The choice is up to you... I have been there and done that. Hope this helps you.]]> http://www.dslreports.com/forum/remark,20675635 Fri, 20 Jun 2008 23:44:19 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20673698 chemie : B;

When I asked in an earlier thread, I also got Phone Power.

Phone Power and QuantumVoice are the two I have narrowed down to.]]> http://www.dslreports.com/forum/remark,20673698 Fri, 20 Jun 2008 16:18:24 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20673023 gtojim : I have had bad experiences with Packet 8. When I canceled CS made sure I would never recommend Packet 8 to anyone. It's a long story.

I've been very happy with Net2Phone, it just works.

I've been having the same types of problems with VT
for months that others on this forum have been reporting. I've had zero problems with Net2Phone.

Net2Phone gave me a free year of service after SunRocket closed their doors. The only cost to me has been a monthly tax of $1.06. I use my old SunRocket adapter so there wasn't even a fee to start the service.

My 2 year VT contract with VT will be up in a couple of months. I pre-paid for a third year which I'm having second thoughts about, VT has been having it's share of problems in recent months.]]> http://www.dslreports.com/forum/remark,20673023 Fri, 20 Jun 2008 14:01:58 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20672057 ptrowski :
said by B See Profile :

Any info on financial stability? After the Sunrocket (and other lesser) debacles, it would be nice to know if the provider will be around more than a year.

Of the alternatives mentioned in this thread:

QuantumVoice
VoicePulse
CallVantage
VoipO

at first glance the only one that seems a good bet for actually continuing to exist in some form is CallVantage....

By the way, wouldn't most people approve Packet8 for this short list?

-- B
To me Voicepulse or CallVantage. Quantumvoice if I recall had something in their TOS that I was not crazy about.

VoipO could be good, but have been in "beta" for a very long time. Also the CTO thread from not too long ago was not too flattering. ]]> http://www.dslreports.com/forum/remark,20672057 Fri, 20 Jun 2008 10:38:05 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20671962 B : Any info on financial stability? After the Sunrocket (and other lesser) debacles, it would be nice to know if the provider will be around more than a year.

Of the alternatives mentioned in this thread:

QuantumVoice
VoicePulse
CallVantage
VoipO

at first glance the only one that seems a good bet for actually continuing to exist in some form is CallVantage....

By the way, wouldn't most people approve Packet8 for this short list?

-- B
--
In a realm outside causality and function]]> http://www.dslreports.com/forum/remark,20671962 Fri, 20 Jun 2008 10:20:55 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20671712 v35_pilot : Ha... that's what I get for taking a brief moment to post while chasing my 3 yr old around the house.]]> http://www.dslreports.com/forum/remark,20671712 Fri, 20 Jun 2008 09:25:36 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20671660 ptrowski :
said by v35_pilot See Profile :

said by ptrowski See Profile :

If I have the need to move from VT, Voicepulse is where I would go.
I'm using both VT and ViaTalk at the moment.
You mean VT and Voicepulse? ;)]]> http://www.dslreports.com/forum/remark,20671660 Fri, 20 Jun 2008 09:12:00 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20671659 v35_pilot :
said by ptrowski See Profile :

If I have the need to move from VT, Voicepulse is where I would go.
I'm using both VT and ViaTalk at the moment.]]> http://www.dslreports.com/forum/remark,20671659 Fri, 20 Jun 2008 09:11:12 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20671589 ptrowski :
said by Russell_ See Profile :

said by ptrowski See Profile :

If I have the need to move from VT, Voicepulse is where I would go.
If you also have a need international calling at good prices, I'd consider Future-Nine - which is what I've started doing for international calling. Do note Future-Nine is still ramping up.
Future-Nine has a good start, but I would want a company a bit more seasoned for my home phone. Supplemental, sure!]]> http://www.dslreports.com/forum/remark,20671589 Fri, 20 Jun 2008 08:54:28 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20671400 Russell_ :
said by ptrowski See Profile :

If I have the need to move from VT, Voicepulse is where I would go.
If you also have a need international calling at good prices, I'd consider Future-Nine - which is what I've started doing for international calling. Do note Future-Nine is still ramping up.
--
Russell]]> http://www.dslreports.com/forum/remark,20671400 Fri, 20 Jun 2008 07:47:46 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20667816 ptrowski : If I have the need to move from VT, Voicepulse is where I would go.]]> http://www.dslreports.com/forum/remark,20667816 Thu, 19 Jun 2008 14:30:38 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20667804 nycityny :
said by HardCoder See Profile :

CallVantage and VoicePulse are two of the highest rated ones here. I have Callvantage and am quite happy.
And I have been with VoicePulse for 3 years and am happy with them. ViaTalk is a back-up/2nd line for me.]]> http://www.dslreports.com/forum/remark,20667804 Thu, 19 Jun 2008 14:28:07 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20666693 ptrowski :
said by VOIPoTim See Profile :

said by ptrowski See Profile :

Could be wrong but looks like it.
»www.afternic.com/name.php?domain=voipo.com
We've never listed the domain for sale now or in 07.

That's the kind of site where anyone can post a listing, but that doesn't mean they own it or could facilitate a transfer. I would imagine a competitor or someone along those lines listed it there. It could also be a residual listing that the former owner of the domain had...they had a portfolio of thousands of domains and could have imported the list with this service or something.

We picked up the domain for $10K on Sedo in April 06. »www.dnjournal.com/archive/domain···6_06.htm and we're about to launch the service. With either of those in mind, that just doesn't make a lot of sense. Certainly not trying to sell a domain for $100. :)

Regardless, thanks for pointing it out ptrowski.
That's why I was fairly surprised knowing what you bought it for. ]]> http://www.dslreports.com/forum/remark,20666693 Thu, 19 Jun 2008 10:34:39 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20666306 VOIPoTim :
said by ptrowski See Profile :

Could be wrong but looks like it.
»www.afternic.com/name.php?domain=voipo.com
We've never listed the domain for sale now or in 07.

That's the kind of site where anyone can post a listing, but that doesn't mean they own it or could facilitate a transfer. I would imagine a competitor or someone along those lines listed it there. It could also be a residual listing that the former owner of the domain had...they had a portfolio of thousands of domains and could have imported the list with this service or something.

We picked up the domain for $10K on Sedo in April 06. »www.dnjournal.com/archive/domain···6_06.htm and we're about to launch the service. With either of those in mind, that just doesn't make a lot of sense. Certainly not trying to sell a domain for $100. :)

Regardless, thanks for pointing it out ptrowski.]]> http://www.dslreports.com/forum/remark,20666306 Thu, 19 Jun 2008 09:07:00 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20666262 ptrowski :
said by jay_rm See Profile :

said by ptrowski See Profile :

Could be wrong but looks like it.
»www.afternic.com/name.php?domain=voipo.com
That offer was from Nov 07...
That makes sense then!]]> http://www.dslreports.com/forum/remark,20666262 Thu, 19 Jun 2008 08:56:27 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20666248 jay_rm :
said by ptrowski See Profile :

Could be wrong but looks like it.
»www.afternic.com/name.php?domain=voipo.com
That offer was from Nov 07...]]> http://www.dslreports.com/forum/remark,20666248 Thu, 19 Jun 2008 08:52:08 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20666244 jay_rm :
said by burris See Profile :

VOIPo.com....will be launching to the public shortly..
I've been hearing THAT for a while - I've yet to get notice and I'm signed up as a launch customer...]]> http://www.dslreports.com/forum/remark,20666244 Thu, 19 Jun 2008 08:50:44 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20666239 ptrowski :
said by burris See Profile :

said by ptrowski See Profile :

said by burris See Profile :

I moved to VOIPo and while still in beta, am totally satisfied.

VOIPo.com....will be launching to the public shortly..
Funny, I thought I saw the voipo.com domain up for sale?
Are you sure???
Could be wrong but looks like it.
»www.afternic.com/name.php?domain=voipo.com]]> http://www.dslreports.com/forum/remark,20666239 Thu, 19 Jun 2008 08:49:58 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20666232 burris :
said by ptrowski See Profile :

said by burris See Profile :

I moved to VOIPo and while still in beta, am totally satisfied.

VOIPo.com....will be launching to the public shortly..
Funny, I thought I saw the voipo.com domain up for sale?
Are you sure???]]> http://www.dslreports.com/forum/remark,20666232 Thu, 19 Jun 2008 08:46:54 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20666221 ptrowski :
said by burris See Profile :

I moved to VOIPo and while still in beta, am totally satisfied.

VOIPo.com....will be launching to the public shortly..
Funny, I thought I saw the voipo.com domain up for sale?]]> http://www.dslreports.com/forum/remark,20666221 Thu, 19 Jun 2008 08:44:51 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20666159 burris : I moved to VOIPo and while still in beta, am totally satisfied.

VOIPo.com....will be launching to the public shortly..]]> http://www.dslreports.com/forum/remark,20666159 Thu, 19 Jun 2008 08:22:55 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20666144 HardCoder : CallVantage and VoicePulse are two of the highest rated ones here. I have Callvantage and am quite happy.]]> http://www.dslreports.com/forum/remark,20666144 Thu, 19 Jun 2008 08:15:58 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20665937 discjoker : I was with Viatalk for almost two years. The last year was not very good (bad call quality, poor support). I switched to Phone Power a few months ago and couldn't be happier. Call quality is fantastic, support has been amazing. Bottom line is Phone Power just works for me. No server roulette, no rebooting adapter, no ignored support tickets. It just works. ]]> http://www.dslreports.com/forum/remark,20665937 Thu, 19 Jun 2008 06:13:38 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20665876 TexasPlus :
said by brian188 See Profile :

said by sabzi See Profile :

Would you know of any other service with better call quality and especially, better support?

Please do share your experiences here.

Thanks.
Quantumvoice, Quantumvoice, Quantumvoice. Its a PITA to sign up but after that all smooth sailing. No hiccups, NO FEES, mostly the same features, and the damn thing just works. The one problem I had was VM indicator wasn't working because I goofed and set something wrong in my BYOD PAP2. Support was on the phone within seconds, and worked for nearly an hour with me even though it technically wasn't their problem, it was mine. Believe it or not, unlike numerous calls with VT for various issues, when I got off the phone with QV not only was my problem actually FIXED, but I wasn't made to feel like an idiot and that I should have known better than to call them for help.

Been with QV since I left VT in the fall last year, and if it weren't for the LOW, LOW bill and cool features I would completely forget that it was VoIP.
I just look at the QV forum on DSLReports, its empty. Could it be that they have so few problems and good enough customer service so that there is no need for their customers to look elsewhere for help? Interesting concept...
--
"The world is a book; those who do not travel read but a single page." -St. Augustine]]> http://www.dslreports.com/forum/remark,20665876 Thu, 19 Jun 2008 04:45:50 EDT Re: What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20665435 brian188 :
said by sabzi See Profile :

Would you know of any other service with better call quality and especially, better support?

Please do share your experiences here.

Thanks.
Quantumvoice, Quantumvoice, Quantumvoice. Its a PITA to sign up but after that all smooth sailing. No hiccups, NO FEES, mostly the same features, and the damn thing just works. The one problem I had was VM indicator wasn't working because I goofed and set something wrong in my BYOD PAP2. Support was on the phone within seconds, and worked for nearly an hour with me even though it technically wasn't their problem, it was mine. Believe it or not, unlike numerous calls with VT for various issues, when I got off the phone with QV not only was my problem actually FIXED, but I wasn't made to feel like an idiot and that I should have known better than to call them for help.

Been with QV since I left VT in the fall last year, and if it weren't for the LOW, LOW bill and cool features I would completely forget that it was VoIP. ]]> http://www.dslreports.com/forum/remark,20665435 Thu, 19 Jun 2008 00:21:12 EDT What other service can I try? Your experience? http://www.dslreports.com/forum/remark,20665272 sabzi : Well... just curious what other services you have tried? I suppose people who switched from VT to some other provider do not frequent this forum anymore and are happy elsewhere.

I have made up my mind. If I do not receive the replacement adapter by Friday, I am off viatalk and will pursue a refund from the day the service stopped working.

Would you know of any other service with better call quality and especially, better support?

Please do share your experiences here.

Thanks.]]> http://www.dslreports.com/forum/remark,20665272 Wed, 18 Jun 2008 23:36:19 EDT