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FCC Bans Some of Verizon's Marketing Tactics > Cable-cos do it, too...

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Dogfather
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join:2007-12-26
Laguna Hills, CA
1 edit

reply to buckingham

Re: Cable-cos do it, too...

The difference is cable does the retention when YOU call THEM to cancel. Virtually all companies transfer you to retention when you call them to cancel.

But here, Verizon was making an unsolicited retention call after receiving a port request from their competitor.
to forum · permalink · 2008-06-21 10:59:55 ·
Forums > FCC Bans Some of Verizon's Marketing Tactics

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