1 edit | reply to rizzo2dial
Re: Verizon! said by rizzo2dial:said by Turbocpe:What is the issue with a company offering their customer, as they are still technical a customer of theirs, from offering deals? Nothing, so long as it's not done in violation of porting rules. If Verizon were to proceed w/ the PORT OUT while simultaneously pitching the "final retention offer" to their customer, different story. Clearly they're not though, as previous articles on this topic state that Verizon simply cancels the PORT OUT requests of customers they manage to retain via this tactic. Operating in this manner is a completely unfair competitive business practice and is also in violation of porting rules. I will admit I overlooked this, and I can now better see the issue. I was under the impression the request was on "hold" while simultaneously contacting their, technically still current, customer with a last offer.
When people were throwing around how it's different between a customer calling the business to cancel and getting an offer, and the business calling the customer to make an offer, I could not see the issue as that is essentially what businesses do via emails, mailings and phone calls. |
