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Forums » Verizon Lobbyist Tom Tauke Pretends Up Is Down » Makes sense
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comacst does almost the same with fios »
« Its called a retention department  
AuthorAll Replies

wildcat man

join:2007-11-03
Kansas City, MO
·Sprint Mobile Broa..

reply to EPS
Re: Makes sense

The issue is that VZ would not call everyone who ported away. They use street address, Zip Code, and potentially any other history that they had, including things like "how much long distance?" or "did they have international calling?" or other factors. This is a violation of proprietary calling information. Re: not everyone would get called, as the ruling indicated, just the most predicted valuable customers.
to forum · permalink · · 2008-06-23 20:54:55 · Reply to this
Forums » Verizon Lobbyist Tom Tauke Pretends Up Is Downcomacst does almost the same with fios »
« Its called a retention department  

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