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Forums » US Telco Support » Verizon » Verizon Online DSL » Slow Or Capped Download Speed
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[connectivity] Verizon Westell 6100 problem »
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RAZOR0018

join:2007-09-25
reply to Jodokast96
Re: Slow Or Capped Download Speed

In case you were confused the slow speed persist when utorrent is not in use. Anyone else have a similar scenario where Verizon seemed to be capping download speed?


Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ
reply to RAZOR0018
Maxing out your upload will cause slow download and browsing speeds. Try limiting the upload to 50-80% of that.

RAZOR0018

join:2007-09-25
reply to Jodokast96
I just tried a modem reboot via 192.168.1.1 and there is no change. I use the default upload setting that matches my upload speed=384.


Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ
reply to RAZOR0018
My first guess would be to think it's something with your setup. Have you tried a modem reboot to see if it corrects things? Do you have too many open connections? Are you saturating your upload with seeds? They can all affect speeds.

RAZOR0018

join:2007-09-25

I have a very strange problem which I cannot find a solution for. Ill try to be as descriptive as possible. I seek any advice if anyone here has any. If there is any more information you would like to know I will be happy to provide it. Thanks in advance.

I have:
WinxpSP3 (Also occurred when I had SP2)
westell 6100 Verizon ADSL (Also occurred when I had 2200)
Utorrent

For the past 4 months this problem has occurred 3 times. I didn't notice the pattern until the second time around. After downloading torrents for a while my local area connection drops in and out several times but seems to resolve itself shortly after. But afterwards when trying to download or surf the internet via IE my download speed is extremely slow almost like dial up. On speedtests I get numbers such as 280down and 384up when normally I used to get over 800down. Strange thing is if I download a healthy torrent speeds are normal. So only downloads through the browser seem effected.

The first time this happened I immediately went to Verizon Direct's forums to seek help. They of course tried to blame my computer but I used a second reformated PC to refute that and it also occurred on it. After frustratingly going through phone and tech. hoops my cries were appeased and they sent me a brand new 6100 for free. After getting instructions to set it up over the phone all seemed fine.

Shortly after while downloading via torrent the same thing happened and this is when I noticed the pattern. So again I went back to Verizon Direct. Later I received a phone call stating they have found the problem and it should be fixed within 4 to 5 days. Within that dead line my connection was back to normal and all has been fine for the past 2 months downloading both via torrent and browser.

But now again the problem seems to have occurred after downloading some files via torrent. Verizon this time cannot seem to find a solution. I dont know if this is just bad luck negligence on there part or what but I thought I'd try my chances by asking here. For the record I do not venture, click or download unkown files or websites and can assure that I am not infected. Yes I have checked many times. It's not my internet security because the slowness still is in effect when I temporarily disable it. My modem is hooked up directly to the computer via wire.
Forums » US Telco Support » Verizon » Verizon Online DSL[connectivity] Verizon Westell 6100 problem »
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