Customers brought up concerns?

Author	All Replies
mobbo join:2005-04-13 Denton, TX	Customers brought up concerns? I find that highly unlikely since it is absolutely impossible to speak with ANYONE beyond level 1 customer service.
mobbo join:2005-04-13 Denton, TX	to forum · permalink · · 2008-06-24 14:25:24 ·
ender7074 join:2006-11-21 Saint Louis, MO	It didnt take much to see the backlash in the media. Oh, and if the level 1 people make enough noise the execs do hear it. Now that doesnt mean they do anything but it is heard.
ender7074 join:2006-11-21 Saint Louis, MO	to forum · permalink · · 2008-06-24 14:29:27 ·
SilverSurfer join:2007-08-19	reply to mobbo Customers brought up concerns? Translation = Highly negative PR for Charter for selling subscriber browsing habit to the highest bidder.
SilverSurfer join:2007-08-19	to forum · permalink · · 2008-06-24 14:29:43 ·
mobbo join:2005-04-13 Denton, TX	Oh, I agree... but it's just funny watching Charter squirm trying to make it seem like they actually give a damn about their customers.
mobbo join:2005-04-13 Denton, TX	to forum · permalink · · 2008-06-24 14:31:01 ·
anonguy join:2008-06-18 Minneapolis, MN	reply to mobbo I'm still trying to understand how Bresnan is allowed to have this in their production network; while companies like Charter and Comcast have effectively been stopped from deploying it. This is ridiculous. »Bresnan actively intercepting ALL packets
anonguy join:2008-06-18 Minneapolis, MN	to forum · permalink · · 2008-06-24 18:30:16 ·


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