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mobbo

join:2005-04-13
Denton, TX

Customers brought up concerns?

I find that highly unlikely since it is absolutely impossible to speak with ANYONE beyond level 1 customer service.

ender7074

join:2006-11-21
Saint Louis, MO

It didnt take much to see the backlash in the media. Oh, and if the level 1 people make enough noise the execs do hear it. Now that doesnt mean they do anything but it is heard.


SilverSurfer1

join:2007-08-19

reply to mobbo

Customers brought up concerns?
Translation = Highly negative PR for Charter for selling subscriber browsing habit to the highest bidder.

mobbo

join:2005-04-13
Denton, TX

Oh, I agree... but it's just funny watching Charter squirm trying to make it seem like they actually give a damn about their customers.


anonguy6

join:2008-06-18
Minneapolis, MN

reply to mobbo
I'm still trying to understand how Bresnan is allowed to have this in their production network; while companies like Charter and Comcast have effectively been stopped from deploying it. This is ridiculous.

»Bresnan actively intercepting ALL packets


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