kmarkl
join:2006-05-05
Saint-Laurent, QC
1 edit | Modem upgrade from speedtouch home?
Hi everyone,
I've been on sympatico high speed for 5+ years (currently no longer on contract or cap thankfully). My power adapter for the modem I think has succumb to enough heat that it's actually come apart somewhat (the small black area which holds the two prongs has broken off from the rest of the black adapter. Wires still connect to the prongs plugged into the socket so it still works, but they are exposed and thus there is somewhat of a hazard there.
Anyways, reading the FAQs on modems I see that I could probably upgrade to the speedstream 5200 if I wanted to under the basis that I've been using useless technology for years.
3 questions:
1) Is it worth it to upgrade from my speedtouch home usb? I imagine performance wise I would be in the same situation.
2) Would I be able to swing a free upgrade to the 6300 given how long I've been using my old modem without being contacted about upgrading (I get throttled down for p2p and average out 120-180gb/month in upload & download so that could be something to consider here).
3) Most importantly, modem upgrade should not put me back on contract so if that's an issue here, let me know and I will go no further with this.
Thanks for your insights. |
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eots
join:2003-02-04
 ·TekSavvy Solutions..
| Sympatico no longer sends out the 6300 modem, they use the 2Wire now and there's a $70 charge for this modem because it's considered a home networking upgrade. You'd be better off asking Sympatico to replace your modem with the SpeedStream 4200, it's newer model than the 5200 and supports ADSL2+ and there is no charge involved.. |
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hmmm no
@videotron.ca | From what I know, the 6300 is adls2+ comapliant and its better than the 4200. |
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HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
1 edit | The 6300 does not support ADSL2+. The 65x0 series does.
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,,!,,('-'),,!,, |
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oh ok
@videotron.ca | ah ok, ty. |
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Glen1
These Are The Good Ol' Days.
Premium,MVM
join:2002-05-24
GTA Canada
·Bell Sympatico
| reply to kmarkl
Are you in need of a "USB" modem or would you be able to use an ethernet modem now. That would be the issue when you call as your modem is no longer available and I am not sure if there is a USB modem supplied now. That would be the first question I would ask...I need a replacement USB modem.
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My Canada includes Quebec. |
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Dslam
join:2007-04-04
Canada
·Bell Sympatico
| There are no "USB" modems being sent anymore. The 2 Wire doesn't have a usb port and the 6520\5200\4200 are moving to ethernet only. They still come with a usb port but no cable or drivers. This was in trial a few months ago in limited areas. You said Speedtouch Home USB. Is it the speedtouch home (flat and rectangular) or one that looks like a stingray? If it is the rectangular speedtouch home KEEP IT! It doesn't make sense to replace a $300 modem with a $30 modem like the 2Wire. If it is the round one, call in and they'll swap it. Most of the 4200's go to new members and the refurbished 5200's go out as replacement modems. But there are always exceptions. You can't request which one you get either. Best bet is to pick up something on ebay and then it's yours. I would go with the 4200 Ohio model. It's the newest one that came out around the same time as the 2Wire.
Hope this helps.
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Be careful who's toes you step on today, they may be connected to the a$$ you have to kiss tomorrow.
(Unknown)
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eots
join:2003-02-04
·TekSavvy Solutions..
1 edit | Actually you can request either the 4200 or 5200 and Sympatico will send you the one you asked for if it's available. I know a few people who are still Sympatico members and they specified which modem they wanted and they received the one they asked for. The best way to request the modem exchange is through the Sympatico Direct forum if you want to ensure you get a 4200.
Since the power adapter on his Speedtouch Home modem is falling apart, then keeping it is not an option. |
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DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
·Bell Sympatico
| reply to Dslam
said by Dslam  :There are no "USB" modems being sent anymore. Oh? This was received in the first week of June, 2008. SS 4200 with both USB and Ethernet ports and cabling.
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Need-based health care not greed-based health care. |
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DS
IT Consultant
Premium
join:2007-01-19
Thunder Bay, ON
1 edit | reply to kmarkl
For Total Internet Performance & Max the only modems bell are sending are the 2Wire 2701 (with no USB). |
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TSI Martin
Bilingual Tech Support
Premium
join:2006-02-23
Chatham, ON | Actually if you take performance you get the choice of regular modem on modem/router |
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hmmm no
@videotron.ca
| reply to kmarkl
Per Bells own forum
»www.supportcommunity.sympatico.c···iseCode=
the modems that support ADSL2+ are the following:
- Alcatel Speedtouch Home
- Speedstream 4200
- Speedstream 6520
- 2Wire 2700/2701 |
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DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs: | From the same link:
Bell's own speed test site: »206.47.199.107/
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Need-based health care not greed-based health care. |
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Dslam
join:2007-04-04
Canada | reply to DKS
Have you missed the rest of it? I said there was a trial a few months back and some were being sent ethernet only. By USB modems I meant the USB only style. |
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TilhasBB
Formally Goden99
Premium
join:2000-08-05
canada
1 edit | reply to kmarkl
You can just go to addison with the powersupply and get a new one, should be 5-10$.
The Home Speedtouch does NOT support ADSL2+
»www.grandecom.net/site-file.php?fid=36 |
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DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
·Bell Sympatico
| reply to Dslam
said by Dslam :Have you missed the rest of it? I said there was a trial a few months back and some were being sent ethernet only. By USB modems I meant the USB only style. That's not what you said.  You said "USB modems" not "USB only" modems.
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Need-based health care not greed-based health care. |
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ardo
join:2001-12-20
North York, ON
| reply to TilhasBB
said by TilhasBB :You can just go to addison with the powersupply and get a new one, should be 5-10$. Or get a 2Wire from Caneris for $25 (plus shipping to QC). 2Wire rulez!  |
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DS
IT Consultant
Premium
join:2007-01-19
Thunder Bay, ON | reply to kmarkl
I can't understand anyone even wanting to use USB for connectivity, it's useless and far more garbage then wireless will ever be in a lifetime. |
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Dslam
join:2007-04-04
Canada
·Bell Sympatico
| reply to DKS
Let's not split hairs here, the main issue is the posters modem. I stand by my original post. Keep the speedtouch home as long as possible. Ebay should have the power adapters on there somewhere. Better yet, modem and all should be there. Buy it yourself and you solve your problems and if you switch to another ISP it goes with you. I've never tried but firmware upgrades are out there for that modem that adds the functionality of a speedtouch Pro.
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Be careful who's toes you step on today, they may be connected to the a$$ you have to kiss tomorrow.
(Unknown)
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eots
join:2003-02-04 | It's a waste of money buying a power adapter for a modem he doesn't even own! There's absolutely nothing wrong with the SS4200, it's a very good modem. My recommendation is to do a modem exchange through Sympatico and request the 4200. |
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