T_Flight
join:2007-12-30
 ·Millenicom
| reply to tuaris
Re: Sprint Refusing to waive Early Termination Fees
More lawsuits for Sprint...like they haven't had enough already.
If they breach the Contract then TELL them you want out and they BETTER NOT charge you for it and give them your lawyer's name and number in case they do.
I really hope a reputable company gets ahold of Sprint's assets when they go under. It's amazing that they've lasted as long as they have doing this stuff, but it can't last much longer. Eventually all that they owe is gonna catch up to them and the Judge will shut them down in Bankruptsy court.
These Cap's don;t work. yeah, Ma and Pop e-mail user won't even pay any attention to it, and it woukldn't affect them anyway...they use KB of data every other day, but real power users who use the Internet as it's designed for 2008 won't stand for it. This isn;t 1985 and we're not using Billboards. Even visiting an Internet site is a braodband experience and uses large amounts of bandwidth.
Sprint got themselves where they were at becasue they ran off their custiomers, charged them illegal fees, and oversold their bandwidth while sitting on their diff's rolling in the cash, but not expanding their system. It's not the customer's fault Sprint Doesn't have the bandwidth to provide peoper service.
Send a message and do not let them get by with these tactics. If they breach your contract and charge you after you've terminated nail their a$$.
I don;t sign contracts on Internet Service. I sign them on houses, cars, and things luike that, and if somebody breaches that contract I'm not even gonna bother with it. My lawyer will handle it. If you need to, get on the cvlass action plan. You can fix this issue in numbers. There are more of you than there are of them. |
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Jack_in_VA
Premium
join:2007-11-26
Mathews, VA
| I don't recall this thread being one for "Legal Advice" from a non-lawyer. It would be nice to stay away from the continious Sprint bashing you post. You don't even use Sprint so you have no standing on what Sprint does or does not do regarding their customers. |
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theone
@verizon.net
| I was a sprint customer as of july 05, 08.
I signed up for unlimited service back in may. I just got my bill over the weekend and decided to cancel because i only get 1xrtt speed which is -105 but if i connected through roaming i was able to get it down to -60 1xr so it was somewhat faster and 300 mb roaming would not work for me.
Anyways i made my first call to sprint to pay my bill then i asked about my bill why was there a 5gig cap and no more unlimited. Lady acted like she didn't know what i was talking about and kept telling me i had unlimited. When i asked for retention she asked me why did i want to speak to them? She clearly knew about the cap but was playing stupid. I told her to tranfer me and laughed at her. She ended up tansferring me to retention spoke to 3 other reps about the cap and cancelling then i was hung up on by the last rep.
I called back now this is when i was fuming a female rep in retention kept telling me i wasnt able to cancel without paying a eft fee we argued and argued i told her it was my right i hung up on her and she called me back and finally i told her i dont want anything to do with you people and i simply told her bye.
Now i made my third call i explaimed to the guy about my situation and having to roam all the time to get decent speeds he was nice and took care of everything without fee. Don't let these rip offs get over on you!!! I will never ever sign up with sprint again. |
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T_Flight
join:2007-12-30
·Millenicom
3 edits | reply to Jack_in_VA
Excuse me Jack, but you might want to go back and actually read the post I made this time. Read the black, and ignore the white. In other words don’t read in what you want to into it, read what's there and only what's there- at least as it pertains to me.
I don’t have to be a lawyer to know what my rights are. Some people are actually educated and have sense about these things. It's a real simple concept. If a contract is breached they cannot hold you to it, not matter what small print they write into it.
I am not here "bashing" Sprint. They are doing a good job of that on their own. I'm merely warning people because I was warned the same way when I first logged onto this forum about a year or so ago. It saved me MUCH grief JUST like the post above attests to.
I most certainly DO use the Sprint service. I don’t know what service you are using, but Millenicom uses those Towers, and if Sprint goes under due to the numerous lawsuits they have gotten themselves into I am seriously hoping a company that is ethical takes the system over so that we don't loose it.
I have everything to gain, and nothing to loose, and the same goes for the people I am warning. That's the problem with forums like this. Some people can't handle the truth, but for those that can I will continue to post here about the unethical things that Sprint is doing and not you or anybody else will stop that. Is that clear enough? |
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caribconsult
Premium
join:2003-03-19
Mayaguez, PR
 ·HughesNet Satellit..
·Millenicom
·Sprint Mobile Broa..
1 edit | reply to T_Flight
Re: Sprint Refusing to waive Early Termination Fees
Hi, T, how's acrobatics?
You really make a good point about what if Sprint went under and who would take them over and would they honor existing agreements like the MC deal, etc, etc. That really is our hope. But Sprint has been here a long time, without being bought out by anyone; probably they have been doing the buying out, but I get the sense that they'll survive, but maybe they'll dump the whole broadband biz. Since it's tied to their cellphone biz, can they do that, I wonder? It sure feels like skating on thin ice, or in a vernacular you might like better, flying no mistakes high.
AND PS TO YOU KNOW WHO YOU ARE: Cut the flaming and ranting....all of you. It is soooooo boring. Folks, this is a technical forum, not a TV show.
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Franklin CDU680/Assent MBR400 combo, CAY1912 panel antenna, Millenicom, 4 XPPro stations, Mozilla everywhere. |
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CMoore2004
Premium
join:2003-02-06
Jonesville, MI
| reply to tuaris
I feel obligated to let you know how canceling my CONTRACT went today. First, I told them I wanted to cancel service since I only had the 30 days from the notice to do so. They kept saying I was going to have to pay the ETF. They insisted the contract hadn't changed and I was still on the unlimited plan. So, I pointed the CSR to my bill, page 2 of 20, where the notice was very visible. She then said that she doesn't see anything about where it says they'll wave the ETF. I then asked her if she had ever read Sprint's T's and C's. I copied/pasted the part about canceling ETF free because of an adverse material change. Then she said she was sorry for the misinformation I had received (from her, earlier in the chat) and her supervisor said she could waive the ETF. I then informed her I don't want to cancel the service, just the contract. She double-checked, asking if I wanted to cancel the contract and go on a month-to-month basis. I said yes, and I now am out of the contract and still using the service.
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Sprint Mobile Broadband | Windows XP MCE SP2 | Mobile AMD Athlon 64 4000+ | 1.5GB RAM | ATI Mobile Radeon X600 128MB | 120GB HDD |
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tuaris
You Clicked on the Apple
join:2001-10-19
Naples, FL
| reply to theone
They are more than likely loosing A LOT of customers. The cap was a bad move for them. Clearly, the ones making the decisions WANT TO run the company to the ground.
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President/CEO - Pacy World - »www.pacyworld.com |
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T_Flight
join:2007-12-30
·Millenicom
| reply to tuaris
Now look there. SOmebody else that knows their rights, read and understood what the contract said, and was able to point out the breach of contract. Now he is in a good position and the law did what it was supposed to. It didn't take legal action, and Sprint has obviously gotten smart again to avoid it.
Score one for the consumer, and for Sprint. If a company earns and deserves credit they will get it.
The one thing I did NOT like was the way they tried to screw him until they realized he was armed with knowing the law. That is where the lawsuits will come in if they succeed in doing that with people not aware, and then they later find out different. So take one point back.
So, they are 1/2 way there, they just aren't doing it honestly. CMoore basically had to beat it out them with the cotract terms they chose to Ignore until they were confronted with them. This would make a great news story. Maybe that can be arranged. |
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tuaris
You Clicked on the Apple
join:2001-10-19
Naples, FL | reply to caribconsult
The way I see it, Sprint became Embarq and Nextel became Sprint.
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President/CEO - Pacy World - »www.pacyworld.com |
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tuaris
You Clicked on the Apple
join:2001-10-19
Naples, FL | reply to CMoore2004
I didn't know you could do that, cancel the contract and keep the service.
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President/CEO - Pacy World - »www.pacyworld.com |
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T_Flight
join:2007-12-30
·Millenicom
| reply to caribconsult
OT, sorry, and I won't turn this into an Aerobatics thread, but the Aerobatics are still on my to do list this year. It's incredibly expensive and takes large amounts of fuel to do that. Avgas is VERY expensive right now. I might try it agaibn around August September timeframe again as it's very hot, and ghumidd and the aircraft does not perforrm very well in those conditions. The veryical manuevers suffer badly. The prop is inneficient and the controls are more sluggish too. Airfoils and engines just don't have the air they do when it's cooler, and the density ALT is much higher in the hot months.
Right now I'm srticking with the rockets, and the Combat Flight sims. Everything is soooo expensive right now. Our Gov't is failing miserably, gas prices are so high I'm afraid that riots and wars may start up if they don't soon do something, and it makes literally everything expensive. Food, Motels, gas to travel...I mean no matter what you are buying or paying for it is expensive. I'm pretty espetblished and semi-retired, but am having to do jobs I wouldn't have to pay for some of the extras I do. It's not just this Country, but the state the entire world is in.
Just as an example, I bought a set of Rudder pedals from germany, and they cost me twice as much as they should've. The dollar to Euro rate is 2:1 (not exactly but close enough). They are nice, but I paid twice as much as I would've a few years ago for them.
Right now, I'm basically in damage control mode. This is another reasomn I am so dead set against Buig Companies taking advantage or people or attempting to. We've got enough problems right now without them adding to it too. |
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dgoner
Premium
join:2002-03-08
Bourbonnais, IL
·Sprint Mobile Broa..
| reply to CMoore2004
Hey CMoore2004 what is to stop them from having amnesia when it comes to your little conversation about 31 days from now? The way I read the terms & conditions if you don't cancel the service or contract within 30 days you automatically accept the new terms by continuing on with the service. Am I wrong? Were they willing to put this in some form of writing for you? |
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CMoore2004
Premium
join:2003-02-06
Jonesville, MI
| What they actually did because they couldn't cancel the contract (while continuing service) was change the expiration date to 8/6/08. This is just fine, because that's exactly one month from my last bill's cutoff date, and I've already paid for this coming month. After that, it's month-to-month.
Sprint Subscriber Agreement:
Expires 08/06/2008 |
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CMoore2004
Premium
join:2003-02-06
Jonesville, MI
| reply to tuaris
I think if you give them the choice of either
a) cancelling the contract AND the service and losing $150+$60/month
b) cancelling the contract and continuing service, losing the possibility of an ETF but likely keeping the $60/month
...they'll probably choose b. |
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blazintails
join:2007-08-25
·Millenicom
| reply to T_Flight
You are not kidding about the price of things. And the same reason I am moving to Costa Rica for 6 months out of the year starting in September. The cost of living there is very very cheap. Fruits/food costs are almost nothing and housing for $400 you get a furnished home on the ocean. I can live there like a millionaire for what I pay monthly here in Michigan to live.
Costa Rica HERE I COME!
(didnt mean to highjack the thread) |
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ebb0ts
Premium
join:2008-01-14
Tucson, AZ | reply to CMoore2004
now that shows good sense..
nice job!! |
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CMoore2004
Premium
join:2003-02-06
Jonesville, MI | When opportunity knocks... open the door, handcuff it to the pipes, and beat it until it subdues. |
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jmirabella
Joe Mirabella
Premium,VIP
join:2003-10-20
Lanham, MD
clubs:
·Sprint Mobile Broa..
 ·VoicePulse
| reply to tuaris
I just want to add that I also have cancelled my agreement, but will continue to pay month to month until I terminate the account. it took only a few minutes.
The 'nice' lady on the phone pointed out that I only have used 2 of my 5gb quota.. when I mentioned I did that in a day traveling for work, she had no problem ending the subscriber agreement.. |
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CMoore2004
Premium
join:2003-02-06
Jonesville, MI | Did they give you any troubles and say they wouldn't waive the ETF at first? What inspired you to do such a thing?  |
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