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Forums » US Telco Support » AT&T » AT&T Midwest » New at&t/Yahoo install. FINALLY got Outlook email to send.
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ttiiggy
Premium
join:2001-03-27

New at&t/Yahoo install. FINALLY got Outlook email to send.

I am starting a fresh topic. Since I was cancelled from Covad, issues may have changed.

I requested mods to lock these:
»New Install
»Help with email through Worldnet / Covad connection

Issues haven't changed too much. It is a PITA, but at least it can be made to work.
I had problems with setting up to send email through MS Outlook on my Corporate E-Mail account on some of my machines.


I set up a NEW email in Outlook 2003 with the NEW account.



This works fine:



To get my Corporate E-Mail to work, I had to modify the Outgoing Server Settings on that entry in Outlook.
I don't know why I should have to change anything. ??

This account worked fine when I had this plugged into the T-1 connection.
Suddenly this connection is screening my access to OUR mail server?

This is the settings that I finally got to work:



...and that only worked AFTER I went through the Verification process at »helpme.att.net/article.php?item=11646

Is there no other way to make this work than to have to VERIFY an email address for EVERYBODY here?



[fake edit]
I didn't have to change anything on my GMAIL account for it to work.
I didn't have to change anything on my Yahoo! POP account for it to work.
I didn't have to change anything on my xx@ameritech.net account for it to work.
Hmmm. Maybe something is weird with the Corporate account settings??
psx_defector

join:2001-06-09
Allen, TX

Re: New at&t/Yahoo install. FINALLY got Outlook email to send.

said by ttiiggy See Profile :

Is there no other way to make this work than to have to VERIFY an email address for EVERYBODY here?
If you use Yahoo's server, yes, you do.


ttiiggy
Premium
join:2001-03-27


1 edit

Re: New at&t/Yahoo install. FINALLY got Outlook email to send.

WHAT server?
I don't WANT to use Yahoo's mail server.
I pretty much have to use their Internet Access server.

Now this morning, I am having to change all of the settings for the other accounts:

said by ttiiggy See Profile :

I didn't have to change anything on my GMAIL account for it to work.
I didn't have to change anything on my Yahoo! POP account for it to work.
I didn't have to change anything on my xx@ameritech.net account for it to work.
All of these worked FINE with the T-1 from somebody else.

This is the ONLY way I am able to get any of these to work now:




Even my BRAND NEW user@att.net account won't work with their suggested settings.



»helpme.att.net/article.php?item=10918
psx_defector

join:2001-06-09
Allen, TX

Re: New at&t/Yahoo install. FINALLY got Outlook email to send.

If you use any Yahoo based server, smtp.XXX.yahoo.com, then you have to do the address authentication. It's their way of limiting how much mail can be pumped through the server. Otherwise, I would use them as a smarthost for my company's Exchange server.

You can't just move to a new provider and expect SMTP to work. For one, ATTIS blocks by default any communication on port 25 to any SMTP server other than their own. Lot's of ISPs do this, it's a spam prevention measure.

Second, even if there wasn't a port 25 block going on, you probably wouldn't even be able to use your SMTP server anyways. ISPs, if they don't require SMTP authentication, usually implement an ACL on SMTP servers, to prevent non-customers from using their servers for spam.

So, forget about saying it "works" on the T1. It's irrelevant to using AT&T DSL. It's going to work on the T1 because of the two issues stated before, and it won't work on AT&T DSL because of the two issues stated before.

If you don't want to use Yahoo's email address verification, switch your outgoing mail server on ALL your accounts to smtpauth.sbcglobal.net. It requires authentication, of course, which is your new AT&T email address and password. No SSL, no different ports, just SMTP on port 25 with authentication.

You have to do this to ALL your accounts, no if's and's or but's.

You are making this much more complicated than it needs to be.

koma3504
Advocate
Premium
join:2004-06-22
North Richland Hills, TX

Your worldnet should work no problems as it uses different ports than all the others. You can also opt out of the port 25 block by either calling up and getting to sencond level tech support or by using this form.

»helpme.att.net/servabuse.php

ttiiggy
Premium
join:2001-03-27

Re: New at&t/Yahoo install. FINALLY got Outlook email to send.

Worldn't is GONE. They dropped me for not having a credit card to bill to.
This is a business office. We BILL everything. We don't HAVE a credit card.

I now have at&t/Yahoo DSL internet connection.
I did the port 25 opt out with the one main user@att.net account.

I still have to physically GO to each and every machine here in the office (EVERY time it CHANGES on somebody's whim at at&t!!) to make it work again. I have to VERIFY every one of my corporate email accounts.
I STILL haven't figured out how to be able to POP my gmail, AGAIN. It worked FINE before.

What does somebody do when they are using these supposedly wonderful 'WiFi HotSpots"?
Do they have to mess with their settings every different place they go?

koma3504
Advocate
Premium
join:2004-06-22
North Richland Hills, TX


2 edits

Re: New at&t/Yahoo install. FINALLY got Outlook email to send.

Hmm shouldnt they be able to bill to telephone number??

FYI:

AT&T
Customer Relations
175 E Houston St.
San Antonio, TX 78205
210-821-4105
Toll free: 1-800-464-7928
Fax: 210-351-2071
att.sbc.com

found here »www.consumeraction.gov/corpors.shtml
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC


1 edit

Re: New at&t/Yahoo install. FINALLY got Outlook email to send.

AT&T Worldnet Service Internet is not tied to any phone number; no way to bill a phone number. They are not an ILEC provider. They provide dial and DSL service to customers who have ILEC services from another provider, such as Qwest, Verizon, Embarq...or even AT&T, the ILEC service.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

ttiiggy
Premium
join:2001-03-27

They said they could NOT bill the Covad Worldnet DSL internet access charges to my at&t phone bill.
They said, "We need a credit card to bill to".
I said, "We don't have one".
They said, "OK, a Debit card will be fine".
I said, "We have none. Not an option".
They said, "Then you might have to cancel service".
I said, "Fine. Cancel this service".

Within 15 seconds, I received an email at my email that I had used for contact to set up the service.
"We have cancelled your Covad Worldnet service".

koma3504
Advocate
Premium
join:2004-06-22
North Richland Hills, TX

Re: New at&t/Yahoo install. FINALLY got Outlook email to send.

I was under the impression that you had a old wordnet account and it would not work with your new covad connection and now your att connection???

ttiiggy
Premium
join:2001-03-27

Re: New at&t/Yahoo install. FINALLY got Outlook email to send.

said by koma3504 See Profile :

I was under the impression that you had a old wordnet account and it would not work with your new covad connection and now your att connection???
Nope. The only Worldnet email account was the one they gave me when I had ordered DSL on the at&t website.
They threw me the curveball and provided me with the service through Covad with the user@worldnet.att.net email address.

The Worldnet email account wouldn't even work unless I was logged in with a PPPoE account on the ONE MACHINE that I was trying to use for email. I didn't try setting up a dedicated machine to do InternetConnectionSharing. It sure wouldn't work with my ES5861 router. Internet surfing was fine with the router, but no email worky.

I do have DSL at home with (now) at&t.

I have these accounts that worked fine before:
Corporate email: user@work.com.
A paid for Yahoo! Plus user@yahoo.com account.
E-Mail account from home DSL: user@ameritech.net.
A free account user@gmail.com.
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

said by ttiiggy See Profile :

What does somebody do when they are using these supposedly wonderful 'WiFi HotSpots"?
Do they have to mess with their settings every different place they go?
For most users, there would be no problem. Use 'smtp.att.yahoo.com' with 'User_ID@pacbell.net' as both the login to the server and the "MAIL FROM" email address: No problem.

The problem arises from using a "MAIL FROM" email address which is different from the login email address for the account you are using.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

First, some background. In 2002, SBC contracted with Yahoo! to provide certain Internet services to SBC customers. PWPs (through the ad-laden GeoCities), online photo storage (now provided through Flickr, since Yahoo! bought them)...and email. The email service is the same as the Yahoo! Mail Plus that Embarq, Comcast, Cox, Road Runner, and Qwest users can sign up for by paying $19.99 per year. And all the same perks and limitations.

When I migrated (and some users have not, for whom the legacy servers are all that they have), I started using the SBC variants of '[pop|smtp.mail.yahoo.com]'; '[pop|smtp.pacbell.yahoo.com]'. At that time, the Yahoo! servers worked interchangeably with the legacy servers as 'smarthosts', and I used them as such. Until...

About a year ago, Yahoo! started migrating their users to secure ports. AT&T (formerly SBC) users had to change the server names to, '[pop|smtp.att.yahoo.com]', and set up port 995 (POP3) and port 465 (SMTP) with SSL. This is system wide for Yahoo!; I have accounts in the 'yahoo.com.au' and 'yahoo.co.jp' domains, as well as the 'yahoo.com' domain. I can't use '[pop|smtp.mail.yahoo.com]' with my 'yahoo.com' account because I am not a paying customer, but I have met the requirements for '[pop|smtp.mail.yahoo.com.au]' and '[pop|smtp.mail.co.jp]'. All have to use port 465 w/SSL for SMTP and port 995 w/SSL for POP3.

Also, Yahoo! intends for these accounts to be used as personal accounts, not corporate accounts. So you log in using your account ID+password, and you send using the associated email address. To use a different email address as the "MAIL FROM", you have to verify it with Yahoo!. Up to ten, max. This is true for all Yahoo! Mail Plus accounts (or accounts with POP3 and SMTP access) which have not been upgraded to business accounts. There are links for the upgrades at the Yahoo! web site.

Yahoo! never intended to be a substitute for ISP email service, nor to provide a corporate email service, and we just have to live with that fact.

The legacy servers (i.e., 'smtpauth.sbcglobal.net') still work. For now. Authentication is required, no security is offered (neither SSL, nor, on port 587, STARTTLS).
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
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